chatopera-cosin: 春松客服是帮助中小型企业快速而低成本的获得好用的智能客服系统

[开发者社区](https://tribe.cskefu.com/about)　|　[开源许可协议](https://docs.cskefu.com/licenses/v1.html)　|　[工单列表](https://github.com/cskefu/cskefu/issues)　|　[官网](https://www.cskefu.com/)

</div>

# 春松客服

[![GitHub Stargazers](https://img.shields.io/github/stars/chatopera/cskefu.svg?style=social&label=Star&maxAge=2592000)](https://github.com/cskefu/cskefu/stargazers) [![GitHub Forks](https://img.shields.io/github/forks/chatopera/cskefu.svg?style=social&label=Fork&maxAge=2592000)](https://github.com/cskefu/cskefu/network/members) [![License](https://cdndownload2.chatopera.com/cskefu/licenses/chunsong1.0.svg)](https://www.cskefu.com/licenses/v1.html "开源许可协议") [![GitHub Issues](https://img.shields.io/github/issues/chatopera/cskefu.svg)](https://github.com/cskefu/cskefu/issues) [![GitHub Issues Closed](https://img.shields.io/github/issues-closed/chatopera/cskefu.svg)](https://github.com/cskefu/cskefu/issues?q=is%3Aissue+is%3Aclosed) [![docker](https://img.shields.io/docker/pulls/chatopera/contact-center.svg "Docker Pulls")](https://hub.docker.com/r/chatopera/contact-center/) 
[![All Contributors](https://img.shields.io/badge/all_contributors-37-orange.svg?style=flat-square)](#contributors-)

[https://www.cskefu.com](https://www.cskefu.com/)

| 版本 | 文档中心 | Git 分支 | 状态 |
| --- | --- | --- | --- |
| v8.x | [v8](https://docs.cskefu.com/docs/) |  [GitHub](https://github.com/cskefu/cskefu/tree/develop) \| [Gitee](https://gitee.com/cskefu/cskefu/tree/develop/) | Active, 维护中 |
| v7.x | [v7](https://docs.cskefu.com/docs/v7/) |  [GitHub](https://github.com/cskefu/cskefu/tree/v7) \| [Gitee](https://gitee.com/cskefu/cskefu/tree/v7/) | Sunset, 维护终止 |

:hearts: 春松客服的愿景：

- 公元 2032 年内，1000 万企业上线开源客服系统

:innocent: 春松客服的承诺:

- 坚持基础功能开源，不发布垃圾
- 坚持持续优化
- 坚持商业友好授权

春松客服宣言视频： [Bilibili](https://www.bilibili.com/video/BV1hu411o76r/) | [YouTube](https://youtu.be/ILf3BWpq4Ns)

新版本介绍：[观看春松客服 v8 新版本发布会 @ 2023-07-01](https://www.cskefu.com/2023/07/03/community-conf/)

## 开发者列表 ✨

:evergreen_tree: 春松客服是开源的智能客服系统，于 2018 年 9 月由 [Chatopera](https://www.chatopera.com) 发布，在开源社区协作中优化和完善，春松客服属于[春松客服开源社区](https://github.com/cskefu/cskefu#%E6%98%A5%E6%9D%BE%E5%AE%A2%E6%9C%8D%E5%BC%80%E6%BA%90%E7%A4%BE%E5%8C%BA)。

<table>
 <tbody>
 <tr>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/mukaiu"><img src="https://avatars.githubusercontent.com/u/7746790?v=4?s=50" width="50px;" alt="Mukaiu"/> Mukaiu</a> <a href="https://github.com/cskefu/cskefu/commits?author=mukaiu" title="Code">💻</a> <a href="#infra-mukaiu" title="Infrastructure (Hosting, Build-Tools, etc)">🚇</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://www.linkedin.com/in/hai-liang-wang/"><img src="https://avatars.githubusercontent.com/u/3538629?v=4?s=50" width="50px;" alt="Hai Liang W."/> Hai Liang W.</a> <a href="#plugin-hailiang-wang" title="Plugin/utility libraries">🔌</a> <a href="#financial-hailiang-wang" title="Financial">💵</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/shih945"><img src="https://avatars.githubusercontent.com/u/29646781?v=4?s=50" width="50px;" alt="SHIH"/> SHIH</a> <a href="https://github.com/cskefu/cskefu/commits?author=shih945" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/luruiGit"><img src="https://avatars.githubusercontent.com/u/49265205?v=4?s=50" width="50px;" alt="luruiGit"/> luruiGit</a> <a href="https://github.com/cskefu/cskefu/commits?author=luruiGit" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="http://enze5088.github.io"><img src="https://avatars.githubusercontent.com/u/14285786?v=4?s=50" width="50px;" alt="Enze"/> Enze</a> <a href="https://github.com/cskefu/cskefu/commits?author=enze5088" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://blog.dengchao.fun"><img src="https://avatars.githubusercontent.com/u/16363180?v=4?s=50" width="50px;" alt="邓超"/> 邓超</a> <a href="https://github.com/cskefu/cskefu/commits?author=DevDengChao" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/Happy5"><img src="https://avatars.githubusercontent.com/u/53087368?v=4?s=50" width="50px;" alt="Happy5"/> Happy5</a> <a href="#ideas-Happy5" title="Ideas, Planning, & Feedback">🤔</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://www.csdn.net"><img src="https://avatars.githubusercontent.com/u/3679798?v=4?s=50" width="50px;" alt="kyle"/> kyle</a> <a href="https://github.com/cskefu/cskefu/commits?author=kylezhang" title="Code">💻</a> <a href="#talk-kylezhang" title="Talks">📢</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/xianliwang"><img src="https://avatars.githubusercontent.com/u/52594347?v=4?s=50" width="50px;" alt="xianliwang"/> xianliwang</a> <a href="#video-xianliwang" title="Videos">📹</a> <a href="https://github.com/cskefu/cskefu/commits?author=xianliwang" title="Tests">⚠️</a></td>
 </tr>
 <tr>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/lihang2016"><img src="https://avatars.githubusercontent.com/u/23203931?v=4?s=50" width="50px;" alt="lihang2016"/> lihang2016</a> <a href="#ideas-lihang2016" title="Ideas, Planning, & Feedback">🤔</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/live-in-the-moment"><img src="https://avatars.githubusercontent.com/u/62800943?v=4?s=50" width="50px;" alt="live-in-the-moment"/> live-in-the-moment</a> <a href="#ideas-live-in-the-moment" title="Ideas, Planning, & Feedback">🤔</a> <a href="https://github.com/cskefu/cskefu/issues?q=author%3Alive-in-the-moment" title="Bug reports">🐛</a> <a href="https://github.com/cskefu/cskefu/commits?author=live-in-the-moment" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/ArioWei"><img src="https://avatars.githubusercontent.com/u/41034256?v=4?s=50" width="50px;" alt="ArioWei"/> ArioWei</a> <a href="https://github.com/cskefu/cskefu/commits?author=ArioWei" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="http://www.youkefu.cn"><img src="https://avatars.githubusercontent.com/u/48078408?v=4?s=50" width="50px;" alt="优客服"/> 优客服</a> <a href="https://github.com/cskefu/cskefu/commits?author=youkefu" title="Code">💻</a> <a href="https://github.com/cskefu/cskefu/commits?author=youkefu" title="Tests">⚠️</a> <a href="#business-youkefu" title="Business development">💼</a> <a href="#design-youkefu" title="Design">🎨</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/lecjy"><img src="https://avatars.githubusercontent.com/u/9280760?v=4?s=50" width="50px;" alt="lecjy"/> lecjy</a> <a href="#ideas-lecjy" title="Ideas, Planning, & Feedback">🤔</a> <a href="#talk-lecjy" title="Talks">📢</a> <a href="#mentoring-lecjy" title="Mentoring">🧑‍🏫</a> <a href="#maintenance-lecjy" title="Maintenance">🚧</a> <a href="https://github.com/cskefu/cskefu/commits?author=lecjy" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/xl111"><img src="https://avatars.githubusercontent.com/u/64338718?v=4?s=50" width="50px;" alt="徐。。"/> 徐。。</a> <a href="https://github.com/cskefu/cskefu/commits?author=xl111" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/viaco2ove"><img src="https://avatars.githubusercontent.com/u/8044837?v=4?s=50" width="50px;" alt="viaco2ove"/> viaco2ove</a> <a href="https://github.com/cskefu/cskefu/commits?author=viaco2ove" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/understanding"><img src="https://avatars.githubusercontent.com/u/2801277?v=4?s=50" width="50px;" alt="understanding"/> understanding</a> <a href="https://github.com/cskefu/cskefu/commits?author=understanding" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/MQPearth"><img src="https://avatars.githubusercontent.com/u/32632796?v=4?s=50" width="50px;" alt="MQPearth"/> MQPearth</a> <a href="https://github.com/cskefu/cskefu/commits?author=MQPearth" title="Tests">⚠️</a></td>
 </tr>
 <tr>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/SkorpiosL"><img src="https://avatars.githubusercontent.com/u/32902343?v=4?s=50" width="50px;" alt="SkorpiosL"/> SkorpiosL</a> <a href="https://github.com/cskefu/cskefu/commits?author=SkorpiosL" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/always-China"><img src="https://avatars.githubusercontent.com/u/49581101?v=4?s=50" width="50px;" alt="hua"/> hua</a> <a href="https://github.com/cskefu/cskefu/commits?author=always-China" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/wq11123"><img src="https://avatars.githubusercontent.com/u/40993206?v=4?s=50" width="50px;" alt="wq11123"/> wq11123</a> <a href="https://github.com/cskefu/cskefu/commits?author=wq11123" title="Tests">⚠️</a> <a href="#video-wq11123" title="Videos">📹</a> <a href="#ideas-wq11123" title="Ideas, Planning, & Feedback">🤔</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/MouMouQQ"><img src="https://avatars.githubusercontent.com/u/101631131?v=4?s=50" width="50px;" alt="MouMouQQ"/> MouMouQQ</a> <a href="#ideas-MouMouQQ" title="Ideas, Planning, & Feedback">🤔</a> <a href="https://github.com/cskefu/cskefu/commits?author=MouMouQQ" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/tigerun"><img src="https://avatars.githubusercontent.com/u/17540364?v=4?s=50" width="50px;" alt="Tigerun"/> Tigerun</a> <a href="#ideas-tigerun" title="Ideas, Planning, & Feedback">🤔</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/yangbailiang"><img src="https://avatars.githubusercontent.com/u/50096675?v=4?s=50" width="50px;" alt="yangbailiang"/> yangbailiang</a> <a href="https://github.com/cskefu/cskefu/issues?q=author%3Ayangbailiang" title="Bug reports">🐛</a> <a href="https://github.com/cskefu/cskefu/commits?author=yangbailiang" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/lokywang"><img src="https://avatars.githubusercontent.com/u/28672424?v=4?s=50" width="50px;" alt="lokywang"/> lokywang</a> <a href="#ideas-lokywang" title="Ideas, Planning, & Feedback">🤔</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/jichoucc"><img src="https://avatars.githubusercontent.com/u/87190214?v=4?s=50" width="50px;" alt="jichoucc"/> jichoucc</a> <a href="https://github.com/cskefu/cskefu/issues?q=author%3Ajichoucc" title="Bug reports">🐛</a> <a href="https://github.com/cskefu/cskefu/commits?author=jichoucc" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/wuyongyin"><img src="https://avatars.githubusercontent.com/u/20410234?v=4?s=50" width="50px;" alt="wuyongyin"/> wuyongyin</a> <a href="#ideas-wuyongyin" title="Ideas, Planning, & Feedback">🤔</a></td>
 </tr>
 <tr>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/wangdayan"><img src="https://avatars.githubusercontent.com/u/62323175?v=4?s=50" width="50px;" alt="Claire"/> Claire</a> <a href="https://github.com/cskefu/cskefu/commits?author=wangdayan" title="Tests">⚠️</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/zc1813400107"><img src="https://avatars.githubusercontent.com/u/46372405?v=4?s=50" width="50px;" alt="super"/> super</a> <a href="https://github.com/cskefu/cskefu/commits?author=zc1813400107" title="Code">💻</a> <a href="https://github.com/cskefu/cskefu/commits?author=zc1813400107" title="Documentation">📖</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/xiaobo9"><img src="https://avatars.githubusercontent.com/u/1284376?v=4?s=50" width="50px;" alt="xiaobo9"/> xiaobo9</a> <a href="https://github.com/cskefu/cskefu/commits?author=xiaobo9" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/zhangchanglong"><img src="https://avatars.githubusercontent.com/u/3481828?v=4?s=50" width="50px;" alt="zhangchanglong"/> zhangchanglong</a> <a href="#eventOrganizing-zhangchanglong" title="Event Organizing">📋</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://samzong.me"><img src="https://avatars.githubusercontent.com/u/13782141?v=4?s=50" width="50px;" alt="Samzong Lu"/> Samzong Lu</a> <a href="#eventOrganizing-SAMZONG" title="Event Organizing">📋</a> <a href="#projectManagement-SAMZONG" title="Project Management">📆</a> <a href="#design-SAMZONG" title="Design">🎨</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/halfray"><img src="https://avatars.githubusercontent.com/u/8181982?v=4?s=50" width="50px;" alt="halfray"/> halfray</a> <a href="https://github.com/cskefu/cskefu/issues?q=author%3Ahalfray" title="Bug reports">🐛</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/kely33"><img src="https://avatars.githubusercontent.com/u/134681303?v=4?s=50" width="50px;" alt="kely33"/> kely33</a> <a href="https://github.com/cskefu/cskefu/issues?q=author%3Akely33" title="Bug reports">🐛</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/zjpzjp"><img src="https://avatars.githubusercontent.com/u/11382248?v=4?s=50" width="50px;" alt="websir"/> websir</a> <a href="https://github.com/cskefu/cskefu/commits?author=zjpzjp" title="Code">💻</a></td>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/guodong"><img src="https://avatars.githubusercontent.com/u/32507511?v=4?s=50" width="50px;" alt="guodong"/> guodong</a> <a href="https://github.com/cskefu/cskefu/commits?author=CollectBugs" title="Code">💻</a></td>
 </tr>
 <tr>
 <td align="center" valign="top" width="11.11%"><a href="https://github.com/zhangjian4"><img src="https://avatars.githubusercontent.com/u/23302214?v=4?s=50" width="50px;" alt="zhangjian"/> zhangjian</a> <a href="https://github.com/cskefu/cskefu/issues?q=author%3Azhangjian4" title="Bug reports">🐛</a></td>
 </tr>
 </tbody>
</table>

## 功能介绍

春松客服提供的开源代码，即[CSKeFu](https://github.com/cskefu/cskefu)，包含多个开箱即用的模块：

- 账号及组织机构管理：按组织、角色分配账号权限

- 坐席监控：设置坐席监控角色的人员可以看到并干预访客会话

- 联系人和客户管理：CRM 模块，管理联系人和客户，细粒度维护客户信息，自定义标签和打标签，记录来往历史等

- 网页渠道组件：一分钟接入对话窗口，支持技能组、邀请和关联联系人等

- Facebook 渠道组件：快速接入 [Facebook Messenger](https://www.messenger.com/) 渠道，通过 Messenger 支持 Facebook 粉丝页、[Shopify](https://www.shopify.com/) 等海外社交、电商平台

- 坐席工作台：汇聚多渠道访客请求，坐席根据策略自动分配，自动弹屏，转接等

- 机器人客服：与[Chatopera 云服务](/products/chatbot-platform/index.html)集成

- 企业聊天：支持企业员工在春松客服系统中群聊和私聊

- 质检：历史会话、服务小结、服务反馈及相关报表

了解功能详细介绍，参考[文档中心](https://docs.cskefu.com/)。

## 产品演示

欢迎页 
 <img src="./public/assets/cskefu-screen-1.jpg" width="900">

<details>
<summary>展开查看更多产品截图</summary>

坐席工作台 
 <img src="./public/assets/44915582-eb8d2c80-ad65-11e8-8876-86c8b5bb5cc7.png" width="900">

坐席监控 
 <img src="./public/assets/44915711-432b9800-ad66-11e8-899b-1ea02244925d.png" width="900">

集成客服机器人 
 <img src="./public/assets/51080565-4b82df00-1719-11e9-8cc4-dbbec0459224.png" width="900">

客服机器人应答 
 <img src="./public/assets/51080567-50479300-1719-11e9-85d8-d209370c9d10.png" width="900">

</details>

## 快速开始

### 春松客服用户使用指南

- 快速的了解和介绍春松客服
- 快速的查找和春松客服相关的材料

下载[《春松客服用户使用指南》](https://www.cskefu.com/moment/825.html/)。

### 安装部署

支持云原生环境，容器化一键部署，现在就使用春松客服！参考[《私有部署文档》](http://docs.cskefu.com/docs/deploy)。

### 系统初始化

部署后，进行系统初始化，为组织设定部门、权限、账号等，参考[《系统初始化文档》](https://docs.cskefu.com/docs/initialization)。

### 运维

备份、升级、回滚等运维工作，参考[《系统维护文档》](https://docs.cskefu.com/docs/osc/maintainence)。

### 运营使用指南

关于产品的具体使用说明，请参考[《春松客服文档》](https://docs.cskefu.com)。

### 立即上线机器人客服

超过 85% 的春松客服企业客户通过 Chatopera 云服务上线机器人客服！7x24 小时在线，接待访客，辅助人工坐席，提升 10 倍工作效率。Chatopera 机器人平台包括知识库、多轮对话、意图识别和语音识别等组件，标准化聊天机器人开发。

- [集成 Chatopera 云服务](https://docs.cskefu.com/docs/work-chatbot/bot-agent)
- [设定知识库、对话技能：欢迎语、按钮、图文消息等](https://docs.cskefu.com/docs/work-chatbot/message-types)

<details>
<summary>展开查看更多机器人客服介绍</summary>

应用场景示例 
 <img src="https://github.com/cskefu/cskefu/raw/develop/public/assets/screenshot-20210908-184522.png" width="800">

支持企业 OA 智能问答、HR 智能问答、智能客服和网络营销等场景。企业 IT 部门、业务部门借助 Chatopera 云服务快速让聊天机器人上线！
上线机器人客服的两个方式：1）Chatopera 云服务，按量付费，提供每日免费额度；2）私有部署。

</details>

## 必读文档

- 了解春松客服采用的开源许可协议，参考[文档](https://www.cskefu.com/2023/06/25/chunsong-public-license-1-0/)
- 了解春松客服的开发计划，参考[文档](https://github.com/cskefu/cskefu/issues)
- 如何提交反馈、文档，参考[文档](./CONTRIBUTING.md)
- 如何成为春松客服开发者，参考[文档](https://docs.cskefu.com/docs/osc/devonboard/)
- 如何提交代码，参考[文档](https://docs.cskefu.com/docs/osc/contribution)

### 微信群

社区交流平台，在这里，您可以得到：

* 和春松客服核心开发者们交流技术问题，提问会得到快速、有效的解答；
* 认识更多朋友，讨论开源、元宇宙、人工智能、DevOps 等话题；
* 合作开源软件迭代，一起开发出好的开源软件。

微信扫一扫加入：

![](public/assets/341928031-50b3a954-36d7-4b53-a684-b8d156bb803b.png)

### 工单

遇到任何软件使用的问题，先在[工单历史记录](https://github.com/cskefu/cskefu/issues)中查询。
如果没有找到相似问题，使用下面的链接创建新的工单 -

- [Help: 开发环境搭建、功能咨询和使用问题等](https://github.com/cskefu/cskefu/issues/new?assignees=hailiang-wang&labels=help-wanted&template=1_help.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Bug: 提交软件缺陷](https://github.com/cskefu/cskefu/issues/new?assignees=hailiang-wang&labels=bug&template=2_bug_report.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Requirement: 描述新需求、反馈建议](https://github.com/cskefu/cskefu/issues/new?assignees=hailiang-wang&labels=requirement&template=3_requirement.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)
- [Profiling: 瓶颈分析、性能优化建议和安全漏洞等](https://github.com/cskefu/cskefu/issues/new?assignees=hailiang-wang&labels=profiling&template=4_profiling.md&title=Title%3A+%E7%94%A8%E4%B8%80%E5%8F%A5%E8%AF%9D%E9%99%88%E8%BF%B0%E4%BA%8B%E6%83%85%EF%BC%8C%E4%BF%9D%E8%AF%81%E8%A8%80%E7%AE%80%E6%84%8F%E8%B5%85%EF%BC%8C%E6%AF%94%E5%A6%82%E9%97%AE%E9%A2%98%E7%AE%80%E8%BF%B0%E5%8F%8A+root+cause+%E6%97%A5%E5%BF%97%E8%AF%AD%E5%8F%A5%EF%BC%8C%E6%9B%B4%E5%AE%B9%E6%98%93%E8%8E%B7%E5%BE%97%E5%B8%AE%E5%8A%A9)

### 开发者文档

- 开发环境搭建
  - [安装依赖和启动数据库等](https://docs.cskefu.com/docs/osc/engineering)
  - [IDE 配置和使用之 IntelliJ IDEA](https://docs.cskefu.com/docs/osc/ide_intelij_idea)
  - [IDE 配置和使用之 VSCode](https://docs.cskefu.com/docs/osc/ide_vscode)
- 定制开发技能
  - [系统集成之 RestAPIs](https://docs.cskefu.com/docs/osc/restapi)
  - [从零开始学习定制春松客服技能：春松客服大讲堂 PPT 课件及视频](https://store.chatopera.com/product/cskfdjt19)
  - [掌握春松客服前端框架 Pugjs，介绍及使用注意事项](https://blog.csdn.net/samurais/article/details/114576611)
- [提交代码](https://docs.cskefu.com/docs/osc/contribution)

### 微信公众号

及时获得产品更新、活动分享等信息，关注春松客服公众号。

![春松客服公众号](./public/assets/cskefu-wechat-gzh.jpg)

* 如以上图片无法浏览，可能是网络原因，请打开 [Gitee](https://gitee.com/cskefu/cskefu#%E5%BE%AE%E4%BF%A1%E5%85%AC%E4%BC%97%E5%8F%B7) 查看二维码。

## 鸣谢

[Amazon AWS 赞助春松客服服务器资源 5W RMB（2021 年度）](https://aws.amazon.com)

[IBM Cloud 赞助春松客服服务器资源 12W US Dollar（2019 年度）](https://cloud.ibm.com/)

[QingCloud 赞助春松客服服务器资源 1W RMB（2018 年度）](https://www.qingcloud.com/)

## 开源许可协议

Copyright (2018-2024) <a href="https://www.chatopera.com/" target="_blank">Beijing Huaxia Chunsong Technology Co., Ltd.</a>

[Chunsong Public License, version 1.0](https://docs.cskefu.com/licenses/v1.html)

![image](./public/assets/screenshot-20220323-163051.jpg)

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