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<title>1.平静技术设计原则</title>
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<p style="font-size:14px;"><span style="font-family:'Arial Negreta', 'Arial Normal', 'Arial';font-weight:700;letter-spacing:0.2px;">1、应该尽可能减少设备所需的注意力</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;letter-spacing:0.2px;"> 商品是否能满减、是否包含运费、是否买过、在商品搜索页用红色下标来表示，可以帮助用户一眼就了解相关的信息而无需点入页面。</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;letter-spacing:0.2px;"> </span></p><p style="font-size:14px;"><span style="font-family:'Arial Negreta', 'Arial Normal', 'Arial';font-weight:700;letter-spacing:0.2px;">2、设备应该提供信息并创造平静生活</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;letter-spacing:0.2px;"> 购物车的logo上设计小标，显示购物车里物品的件数，可以提醒用户还有商品没有下单，但又不会占据用户太多的注意力.</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;letter-spacing:0.2px;"> </span></p><p style="font-size:14px;"><span style="font-family:'Arial Negreta', 'Arial Normal', 'Arial';font-weight:700;letter-spacing:0.2px;">3、 设备应该有效利用注意范围的边缘 </span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;letter-spacing:0.2px;"> （1）用户的聊天页面使用彩色圆点来体现客服是否在线，客服在线时，聊天框顶部的圆点是绿色的，不在线圆点是灰色的</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;letter-spacing:0.2px;"> （2）有新消息提示时，收到信息的聊天列表那一行尾部有一个小红点显示未读消息数量，以告知用户当前状态，而不会像其他社交软件一样用弹出的信息框或文本信息打断用户的工作。</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;letter-spacing:0.2px;"> （3）在搜索的页面屏幕的右边设置购物车浮窗，合理利用页面边缘位置，而不影响用户浏览商品能够使用户不需返回首页，就能在此页面使用到该功能，不用花费过多地注意力去搜寻</span></p><p style="font-size:13px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;"><br></span></p>
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<p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;"><br></span></p><p style="font-size:14px;"><span style="font-family:'Arial Negreta', 'Arial Normal', 'Arial';font-weight:700;">4、 设备应该放大自身及人类的优势 </span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;">（1）商品到达后，App会发消息提醒用户关于商品的注意事项，这样可以让用户感受我们App对他关心的情感，用户也可以对此消息进行回复，帮助系统学习知识和了解用户的感受。</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;">（2）用户可能会对客服或好友是否看到自己的消息有一定的焦虑心理，在聊天框页面，我们加了一个小标，可以提示用户自己的消息是否被查阅了。</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;"><br></span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;"><br></span></p><p style="font-size:14px;"><span style="font-family:'Arial Negreta', 'Arial Normal', 'Arial';font-weight:700;">5、设备可以交流但并不需要说话</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;"> 用户对商品的评价可以通过赞/踩来表示，用户只需动动手指便能表达对商品质量、商品配送效率的评价</span></p><p style="font-size:14px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;"><br></span></p><p style="font-size:14px;"><span style="font-family:'Arial Negreta', 'Arial Normal', 'Arial';font-weight:700;">6、应该使用所需的最低技术含量解决问题</span></p><p style="font-size:14px;"><span style="font-family:'Arial Negreta', 'Arial Normal', 'Arial';font-weight:700;"> </span><span style="font-family:'Arial Normal', 'Arial';font-weight:400;">用户可能会忘记搜索过的商品条目，我们的APP可以记住用户的搜索历史并在搜索框下方显示，以便用户选择。</span></p><p style="font-size:13px;"><span style="font-family:'Arial Normal', 'Arial';font-weight:400;"><br></span></p>
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<p><span>（一）运用了6个平静技术原则</span></p>
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