/*
 Navicat Premium Data Transfer

 Source Server         : 118.31.117.243
 Source Server Type    : MySQL
 Source Server Version : 50640
 Source Host           : 118.31.117.243:3306
 Source Schema         : testk

 Target Server Type    : MySQL
 Target Server Version : 50640
 File Encoding         : 65001

 Date: 31/08/2020 19:56:53
*/

SET NAMES utf8mb4;
SET FOREIGN_KEY_CHECKS = 0;

-- ----------------------------
-- Table structure for knowledge_category
-- ----------------------------
DROP TABLE IF EXISTS `knowledge_category`;
CREATE TABLE `knowledge_category`
(
  `id`            varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NOT NULL DEFAULT '' COMMENT '主键',
  `create_by`     varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL     DEFAULT NULL COMMENT '创建者',
  `create_date`   datetime(0)                                             NULL     DEFAULT NULL COMMENT '创建时间',
  `update_by`     varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL     DEFAULT NULL COMMENT '更新者',
  `update_date`   datetime(0)                                             NULL     DEFAULT NULL COMMENT '更新时间',
  `remarks`       varchar(255) CHARACTER SET utf8 COLLATE utf8_general_ci NULL     DEFAULT NULL COMMENT '备注信息',
  `del_flag`      varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL     DEFAULT NULL COMMENT '逻辑删除标记（0：显示；1：隐藏）',
  `category_name` varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL     DEFAULT NULL COMMENT '类别名',
  `parent_id`     varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL     DEFAULT NULL COMMENT '上级id',
  PRIMARY KEY (`id`) USING BTREE
) ENGINE = InnoDB
  CHARACTER SET = utf8
  COLLATE = utf8_general_ci COMMENT = '知识库类别表'
  ROW_FORMAT = Compact;

-- ----------------------------
-- Records of knowledge_category
-- ----------------------------
INSERT INTO `knowledge_category`
VALUES ('0a9bc07215a04837a88a719c30ac2512', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:27:49',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:27:49', NULL, '0', '平台注册问题', NULL);
INSERT INTO `knowledge_category`
VALUES ('3df6646d125046688af1073ecac60ce6', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:30:44',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:08:53', NULL, '0', '社保卡申办、使用问题', NULL);
INSERT INTO `knowledge_category`
VALUES ('4000ddeb445848c8a75c88579640f427', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:32:02',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:32:02', NULL, '0', '医保缴费', NULL);
INSERT INTO `knowledge_category`
VALUES ('40deba70e9354b30aadb414697f48b0d', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:30:05',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:30:05', NULL, '0', '预约挂号', NULL);
INSERT INTO `knowledge_category`
VALUES ('534131793eb84138919e2594ccd3b9cb', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:28:05',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:28:05', NULL, '0', '绑定社保卡问题', NULL);
INSERT INTO `knowledge_category`
VALUES ('577af02a05e44626ac5e99e3bc30e372', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:32:47',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:32:47', NULL, '0', '扶贫问题', NULL);
INSERT INTO `knowledge_category`
VALUES ('6a6ae5bafc164cbf9f0cdbcbbcc6e851', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:45:56',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:45:56', NULL, '0', '闲聊类', NULL);
INSERT INTO `knowledge_category`
VALUES ('74c6706203ba42a784a167c44c01dc24', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:30:28',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:30:28', NULL, '0', '平台功能解读', NULL);
INSERT INTO `knowledge_category`
VALUES ('85524dfba220460293d241fb81e3ce8b', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:31:44',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:31:44', NULL, '0', '扫码购药', NULL);
INSERT INTO `knowledge_category`
VALUES ('92d2ffd983a9434db4ba2bc939aaa917', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:32:33',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:32:33', NULL, '0', '城乡居民社保卡激活', NULL);
INSERT INTO `knowledge_category`
VALUES ('a5f6d6a027534f39aae25f60b40421fe', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:33:25',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:33:25', NULL, '0', '医疗待遇问题', NULL);
INSERT INTO `knowledge_category`
VALUES ('e17e6a5f299248efa73b6c405c716697', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:45:59',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:45:59', NULL, '0', '医疗救助', NULL);
INSERT INTO `knowledge_category`
VALUES ('fc6637a4c2cf4236a215647e2f115a69', '1', '2019-03-05 15:49:59', '1', '2019-03-05 15:49:59', NULL, '0', '职工医保',
        NULL);

-- ----------------------------
-- Table structure for knowledge_dictionary_abbreviation
-- ----------------------------
DROP TABLE IF EXISTS `knowledge_dictionary_abbreviation`;
CREATE TABLE `knowledge_dictionary_abbreviation`
(
  `id`          varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NOT NULL COMMENT '主键',
  `create_by`   varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '创建者',
  `create_date` datetime(0)                                             NULL DEFAULT NULL COMMENT '创建时间',
  `update_by`   varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '更新者',
  `update_date` datetime(0)                                             NULL DEFAULT NULL COMMENT '更新时间',
  `remarks`     varchar(255) CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL COMMENT '备注信息',
  `del_flag`    varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '逻辑删除标记（0：显示；1：隐藏）',
  `abbr_name`   varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '简称',
  `full_name`   varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '全称',
  PRIMARY KEY (`id`) USING BTREE
) ENGINE = InnoDB
  CHARACTER SET = utf8
  COLLATE = utf8_general_ci COMMENT = '全简称管理'
  ROW_FORMAT = Compact;

-- ----------------------------
-- Table structure for knowledge_dictionary_custom
-- ----------------------------
DROP TABLE IF EXISTS `knowledge_dictionary_custom`;
CREATE TABLE `knowledge_dictionary_custom`
(
  `uuid` int(11)                                                    NOT NULL AUTO_INCREMENT,
  `word` varchar(40) CHARACTER SET gb2312 COLLATE gb2312_chinese_ci NULL DEFAULT NULL,
  PRIMARY KEY (`uuid`) USING BTREE
) ENGINE = InnoDB
  AUTO_INCREMENT = 2
  CHARACTER SET = gb2312
  COLLATE = gb2312_chinese_ci
  ROW_FORMAT = Compact;

-- ----------------------------
-- Table structure for knowledge_dictionary_industry
-- ----------------------------
DROP TABLE IF EXISTS `knowledge_dictionary_industry`;
CREATE TABLE `knowledge_dictionary_industry`
(
  `id`            varchar(32) CHARACTER SET gb2312 COLLATE gb2312_chinese_ci NOT NULL COMMENT '主键',
  `industry_name` varchar(50) CHARACTER SET gb2312 COLLATE gb2312_chinese_ci NOT NULL COMMENT '行业名称',
  `create_time`   datetime(0)                                                NOT NULL DEFAULT CURRENT_TIMESTAMP COMMENT '创建时间',
  `is_valid`      char(1) CHARACTER SET gb2312 COLLATE gb2312_chinese_ci     NOT NULL DEFAULT 'Y' COMMENT '有效标志:Y有效,N无效',
  PRIMARY KEY (`id`) USING BTREE
) ENGINE = InnoDB
  CHARACTER SET = gb2312
  COLLATE = gb2312_chinese_ci COMMENT = '行业字典表'
  ROW_FORMAT = Compact;

-- ----------------------------
-- Table structure for knowledge_dictionary_stopwords
-- ----------------------------
DROP TABLE IF EXISTS `knowledge_dictionary_stopwords`;
CREATE TABLE `knowledge_dictionary_stopwords`
(
  `id`   int(10)                                          NOT NULL AUTO_INCREMENT,
  `word` varchar(255) CHARACTER SET utf8 COLLATE utf8_bin NULL DEFAULT NULL,
  PRIMARY KEY (`id`) USING BTREE
) ENGINE = InnoDB
  AUTO_INCREMENT = 1
  CHARACTER SET = utf8
  COLLATE = utf8_bin
  ROW_FORMAT = Compact;

-- ----------------------------
-- Table structure for knowledge_dictionary_synonym
-- ----------------------------
DROP TABLE IF EXISTS `knowledge_dictionary_synonym`;
CREATE TABLE `knowledge_dictionary_synonym`
(
  `id`          varchar(64) CHARACTER SET gbk COLLATE gbk_chinese_ci     NOT NULL COMMENT '主键',
  `create_by`   varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci   NULL DEFAULT NULL COMMENT '创建者',
  `create_date` datetime(0)                                              NULL DEFAULT NULL COMMENT '创建时间',
  `update_by`   varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci   NULL DEFAULT NULL COMMENT '更新者',
  `update_date` datetime(0)                                              NULL DEFAULT NULL COMMENT '更新时间',
  `remarks`     varchar(255) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '备注信息',
  `del_flag`    varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci   NOT NULL COMMENT '逻辑删除标记（0：显示；1：隐藏）',
  `synonym`     varchar(1000) CHARACTER SET utf8 COLLATE utf8_general_ci NOT NULL COMMENT '同义词',
  `type`        varchar(1) CHARACTER SET utf8 COLLATE utf8_general_ci    NOT NULL COMMENT '类型近似和相等',
  PRIMARY KEY (`id`) USING BTREE
) ENGINE = InnoDB
  CHARACTER SET = utf8
  COLLATE = utf8_general_ci COMMENT = '同义词词典'
  ROW_FORMAT = Compact;

-- ----------------------------
-- Table structure for knowledge_qa_answer
-- ----------------------------
DROP TABLE IF EXISTS `knowledge_qa_answer`;
CREATE TABLE `knowledge_qa_answer`
(
  `id`           varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NOT NULL COMMENT '主键',
  `create_by`    varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '创建者',
  `create_date`  datetime(0)                                             NULL DEFAULT NULL COMMENT '创建时间',
  `update_by`    varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '更新者',
  `update_date`  datetime(0)                                             NULL DEFAULT NULL COMMENT '更新时间',
  `remarks`      varchar(255) CHARACTER SET utf8 COLLATE utf8_general_ci NULL DEFAULT NULL COMMENT '备注信息',
  `del_flag`     varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '逻辑删除标记（0：显示；1：隐藏）',
  `answer`       longtext CHARACTER SET utf8 COLLATE utf8_general_ci     NULL COMMENT '答案',
  `reference_id` varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '媒体类型引用',
  `media_type`   varchar(4) CHARACTER SET utf8 COLLATE utf8_general_ci   NULL DEFAULT NULL COMMENT '媒体类型',
  `category_id`  varchar(64) CHARACTER SET utf8 COLLATE utf8_general_ci  NULL DEFAULT NULL COMMENT '类别id',
  PRIMARY KEY (`id`) USING BTREE
) ENGINE = InnoDB
  CHARACTER SET = utf8
  COLLATE = utf8_general_ci COMMENT = '问答答案表'
  ROW_FORMAT = Compact;

-- ----------------------------
-- Records of knowledge_qa_answer
-- ----------------------------
INSERT INTO `knowledge_qa_answer`
VALUES ('00350017e1614780bab632aa3729f143', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 10:44:42', NULL,
        '0',
        '农户自认为符合贫困户条件的，可以向村委会提交申请，村民小组认定其符合贫困户条件的，也可以代为申请。经过贫困部门调查、认定，符合初步条件的经过村委会公示，然后报乡镇审核公示，无异议后将拟定为贫困户的报县扶贫开发领导小组复审，县扶贫领导小组组织相关部门评议后，将确定的贫困户名单予以公告，确定成为建档立卡贫困人口。',
        '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('01190df1ac4f48739eba1c85714e5b9d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:30:37', NULL,
        '0', '需携带身份证和社保卡到参保地社保卡服务网点解除挂失，（因解除挂失涉及到您个人信息安全，需要您本人办理）', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('04c47c252a614840a368bb93051cf44e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:55:14', NULL,
        '0', '您好，请直接到打印发票窗口办理即可。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('04d1025e945b438ea1f9374490e930b6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:36:19', NULL,
        '0', '点击忘记密码，使用注册时手机号接收验证码，可以重新设置密码。', '1', 'T', '0a9bc07215a04837a88a719c30ac2512');
INSERT INTO `knowledge_qa_answer`
VALUES ('06cf1613d0014e3c8a752763d3fed438', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:48:10', NULL,
        '0', '如您在缴费期内未参保，请您持续关注2020年的城乡居民医保缴费通知。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('074f485b967044f0893cca268391ed23', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:51:28', NULL,
        '0',
        '“有突出贡献人员”指的是经国家授予或认定的“两院”院士、省管优秀专家、省级以上劳模、获得亚洲、世界冠军的运动员，“有突出贡献人员”需持相关证明材料到医保经办机构办理申报手续。“有突出贡献人员”在参加基本医疗保险基础上，住院医疗费报销比例提高10个百分点。住院费用个人自负部分，财政全额拨款单位由同级财政予以二次报销，每个参保年度末由所在单位将住院费用结算单报医保经办机构；其他单位可参照执行，二次报销所需费用由本单位自行解决。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('090e42bfa01b4a75baf1ed237694f36c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:41:13', NULL,
        '0', '通过廊坊医保公众号点击医保大厅-电子社保卡--金融卡，可以修改社保卡金融卡号。', '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('09c7d896d95c4ee29a1d2d618a53be5c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:45:24', NULL,
        '0',
        '患门诊特殊疾病人员需先申办《门诊特殊疾病专用证》，领取《门诊特殊疾病专用证》后，持专用证、社保卡（或医保证、卡）到指定的门诊特殊疾病定点医疗机构就医，并在定点医疗机构直接结算报销门诊费用，参保人员只需支付个人负担部分即可。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('0a10e73ff48a4c45af42aec2a6f72d02', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:49:19', NULL,
        '0',
        '参保大学生休学、寒暑假、法定假日、教学实习期间，可在户口所在地或实习地定点医疗机构就医，发生的住院和门诊特殊疾病医疗费用按照我市相应标准予以支付。医疗费用由参保人员先行垫付，出院后务必在6个月内凭以下有效材料到医保经办机构办理报销手续：①费用单据原件、费用汇总明细原件、诊断证明原件；②住院病历复印件（病历首页、入院记录、出院记录、手术记录、临时和长期医嘱）；③本人及代办人身份证复印件；④提供本人廊坊银行卡号账号或社保卡银行账号；⑤院前急诊费用报销需提供门（急）诊病历、门（急）诊费用发票原件及复印件、与发票相对应的处方、治疗明细、化验检查报告（普通门诊费用不纳入报销范围）；⑥原籍证明或学校出具的实习证明。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('0a9b2da002a347e49625f04f2b43c90f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-11 10:39:06', NULL,
        '0', '请点击帮助，由客服为您查询', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('0ac6f1356a1848baaf7f8f213dbed57f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:10:01', NULL,
        '0', '您好，请点击帮助，由客服介入处理', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('0d7b6cc4ebe5477286fe438851af6bec', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:29:33', NULL,
        '0',
        '备案信息填写完毕后请耐心等待，审核结果会以短信和微信方式发送至您的手机，您可以通过平台点击我的-个人中心-个人网报查看进度。如果您提交的申请已经超过审核期，可以拨打2227105审核热线咨询一下或者到参保地医保经办机构咨询。',
        '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('0df9e944b33348b2baef444a6ae797f7', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:50:00', NULL,
        '0', '出现此种情况，是因为您在发起微信支付后，并未使用微信支付，更换了手机登录后再次针对相同订单执行微信支付导致，解决此问题的方式需要您换回原来的手机完成支付或者重新挂号支付', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('0f5d68e8a41f4a81a4edef27330933f9', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:49:48', NULL,
        '0', '平台缴纳的是2019年度城乡居民医保。享受待遇期为2019年1月1日至2019年12月31日。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('130020e9575f4b94aab4cf2fe46aa3d1', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:47:08', NULL,
        '0',
        '职工医疗保险参保人员因生育发生的符合计划生育政策的住院费用，报销比例与住院费用报销比例相同，但不设起付标准。需在生育费用发生前到医保经办机构办理生育备案手续。城乡居民参保人员因生育发生的符合计划生育政策的住院费用，按照定额补助，单胎顺产600元，多胎顺产800元，单胎剖腹产2000元，多胎剖腹产2500元。合并产后并发症的，不执行定额补助，按普通住院支付。不需在生育费用发生前到医保经办机构办理生育备案手续，将准生证原件复印件提交给定点医疗机构由医疗机构查验。目前廊坊市职工医疗保险参保人可以通过“廊坊医保”医保微信公众号网上办理生育备案手续。办理了生育备案手续的参保人使用社保卡可在统筹区内和全国联网结算平台上的定点医疗机构直接结算报销住院费用',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
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VALUES ('169d0411ceb84858a428dc81f3703307', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:36:59', NULL,
        '0', '您好，请问有什么可以帮您', '1', 'T', '0a9bc07215a04837a88a719c30ac2512');
INSERT INTO `knowledge_qa_answer`
VALUES ('19101d4b09a5432f9b9b73d66c9d3240', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:57:29', NULL,
        '0', '您需要在参保地激活社保卡，重置密码后方可在安置地点使用。（异地安置咨询电话2227092）', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('1961c382a8c340e6b6da35d1eb386723', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:30:08', NULL,
        '0', '如果您未在廊坊地区进行参保是无法获取您的参保信息的，建议您到参保地社保卡服务网点进行办理补卡业务。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('196c65ea92b844ff91892a0ee0fb2d8d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:57:47', NULL,
        '0', '非常抱歉给您带来不便，请点击帮助，由客服介入处理', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('197463140c3e40faae6a73a4a6fe43b5', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:30:54', NULL,
        '0', '显示审核中：请点击帮助，由客服为您反馈处理；显示制卡中/制卡完成：由于是省厅制卡，申办材料已经处于制卡中/制卡完成，无法修改，请您耐心等待。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('1a0ebd36dd3243c4add78b59e903a885', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:14:37', NULL,
        '0', '社保卡提交材料后审核期为15到20个工作日，审核结果会有微信通知。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('1cc42e9e8a474cc6bbb0fd2d0ea39ae2', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:48:06', NULL,
        '0',
        '您好，页面显示金额是诊查费总金额，您不必担心，可以继续支付，支付时选择社保卡支付，系统只扣除您自费的部分，医保报销的钱会实时报销，支付完成后可以在我的订单-订单详情页查询您自费的金额和医保报销的金额。（如未参保或当您的社保卡处于半封锁状态，医保不会报销，需要全部自费，社保卡半封锁一般是由于用户欠保、停保导致的）',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('1d0a197949174e1185c9f138924d4f71', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:53:15', NULL,
        '0',
        '用人单位职工（包括退休人员）由用人单位统一组织参保，医疗保险费由单位统一缴纳，应由参保人员个人负担部分由单位代扣代缴。 灵活就业人员可于每月10-20日（1月份除外），携身份证原件及复印件（正反面均复印）、缴纳城镇职工养老保险费凭证原件及复印件等到医保经办机构办理参保登记手续。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('1da16010ffb948f59506d9757dc34dba', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-11 13:51:31', NULL,
        '0', '社保卡有两个账户，所以有两个密码。这里需要输入的是医保功能的密码，初始密码为123456。如密码输入无误请点击帮助，由客服为您核实处理。', '1', 'T',
        '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('1ea18c909f474e2bb69e441298c2683c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:00:47', NULL,
        '0',
        '单位给缴纳职工医保的，选择城镇职工医疗保险。单位名称和参保区域不知道如何填写的，建议咨询单位人事。原城镇居民医保和原新型农村合作医疗用户，选择城乡居民医保。灵活就业人员如何填写险种及单位，咨询参保地医保经办机构。',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('2095d898198c46209674b2c64b6f7709', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:37:30', NULL,
        '0', '扫一扫后，输入药费金额，根据提示输入社保卡支付密码和手机验证码，确认支付即可。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('23644aabdf1d45d69f9c39696316d147', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:47:44', NULL,
        '0',
        '参保人在统筹区内定点医院住院期间，需要到更高级别医院进行外检的，由医院开具《廊坊市城镇医疗保险外检外购备案表》，到医保经办机构办理备案手续后方可外检，待出院后持出院结算单和报销所需相关材料到医保经办机构进行报销。未办理备案手续费用不予报销。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('24e2e4e093b647cda3bba95f4b9241bb', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:34:29', NULL,
        '0', '审核成功之后进入制卡期，制卡时间在3个月到半年，制卡成功后会根据您选择的情况进行发放 ，选择自取，制卡成功后会发放到您参保单位;所在村街或管辖区社保卡服务网点，请耐心等待。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('25310de4d6e64ab7bac120f613f41e92', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:59:43', NULL,
        '0', '说明您已经通过其他渠道提交了申领社保卡的材料，不能通过网上平台再次提交申领材料，建议您点击我的-制卡进度查询下目前制卡进度。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('2786db115bfa43b0a6f2f63724f63840', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 15:58:48', NULL,
        '0',
        '可以。您可以按照短信提示进入历史激活记录页面查看审核未通过的原因，然后点击下方的“重新上传证件照片”按钮重新提交证件照片。或者您还可以点击医保大厅“居民社保卡激活”按钮重新发起激活操作。',
        '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('29e67b2c922b48d3b4adc79fffa75046', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:29:53', NULL,
        '0', '携带本人身份证和30元补卡费办理补卡。因社保卡有银行卡功能该业务不允许代办，只能本人携带有效证件进行办理', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('2b1777cf07894f77a047e8cb706d7434', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:32:30',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:43:49', NULL, '0',
        '门诊救助：门诊特殊疾病患者个人报销后自付1000元以上的再按70%报销救助，最多救助20000元。 住院救助：经基本医疗保险及大病保险报销后个人自付部分，按80%报销救助，最高救助7万元； 重特大疾病住院救助：超过住院救助封顶线（7万元）以上的部分，再按90%救助，最高救助20万元。',
        '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('2bf3937b1e76443785f49581c038ead5', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:46:03', NULL,
        '0',
        '参保人员在统筹地区以外突发急病必须就地住院救治的，属于异地急诊。须在48小时内通知医保经办机构。如因身体条件不允许，应在脱离危险后立即与医保经办机构联系，病情稳定后应转回统筹区治疗。统筹地区外发生的医疗费用先由参保人员垫付，出院后携相关材料到医保经办机构报销，报销比例比职工医疗保险和城乡居民保险均降低10个百分点。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('2cfcabdf79bf490b874d09ff94328c7c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:52:26', NULL,
        '0', '请参照图文', '8fe4198788324131abac3e6a93729697', 'GT', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('2d510be1863b401da3c4bc8c90a8ff7f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:34:52', NULL,
        '0', '河北省内申办的社保卡在省内使用。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('2ec735211cb54c7fbbc879d9620a85bb', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:54:57', NULL,
        '0', '您好，请到医生处停止医嘱。如果用户未支付，原有的待付款订单进入已失效列表；如果用户已支付，直接在已付款中操作退款。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('2fc30ff2f2104b08a9c7dd63d3138d57', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:38:53', NULL,
        '0', '点击页面右侧示例，会提示sid在哪里。（sid在社保卡有照片一面最下面一行15位纯数字）', '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('31ffa8bfb9b34014b0592731778dcc23', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:57:11', NULL,
        '0', '在享受政策上没有区别，使用社保卡支付，更方便，更快捷！', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('3275de9e0b9441b5a9b0ed719139479c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:55:27', NULL,
        '0',
        '为了确保待激活社保卡的账户安全，激活流程中增加了多重验证，其中最关键的一项为：“判定当前的登录账号与待激活社保卡的线上申请账号/18年缴费账号是否一致”。若一致，则证实当前用户与该社保卡存在关联性，允许激活；否则就需要上传相关的资质照片进行人工审核。所以建议您如果选择线上激活渠道，尽量使用社保卡的线上申领账户/18年线上缴费账户进行激活。',
        '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('33dad18608bc4da5aba1cab2be866e89', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:35:48',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:35:48', NULL, '0', '建议您咨询参保地医保中心核对情况，不符合条件无法申请。', '1', 'T',
        'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('33e5462a6b904a4ba7defae54bf8287c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:54:03', NULL,
        '0', '您好，可以告知医生已经在线支付并提供000开头登记号进行检查和取药，登记号查找入口在“我的----个人中心---我的订单---已付款列表”找到已支付的订单查看详情。', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('349b10f12ca8459597ea27691a7dab91', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:01:28', NULL,
        '0', '请参保图文', '54ec1effc136478fa67c53bc9f2f01f6', 'GT', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('352cb19525534ade91fca514fe040c8b', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:31:28', NULL,
        '0', '您可以点击“医保大厅”-报销进度，输入报送单号查看', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('3667c82338144ef9856c748c76c39fa6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:11:20', NULL,
        '0', '您可以拨打0316-2630811/2630816咨询取消', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('3a773931eae048e3a53d8d20c9161ca4', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:47:56', NULL,
        '0', '登陆廊坊智慧医保电脑网站，左下角“缴费凭证下载入口”，输入缴费人的身份证号即可查询城乡居民医保缴费详情，需打印直接打印即可。', '1', 'T',
        '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('3b2fbbf9d5554fe7990906ca7523a4f9', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:38:36', NULL,
        '0', '可能由于您所在的网络条件不好，您需要稍等一下。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('3b3d10bc31a641e7be8b89d76e6b524f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:51:34', NULL,
        '0',
        '城乡居民在线挂号医保报销后，若不执行自费支付退出系统，支付时效10分钟内可在我的/个人中心——我的订单——待付款状态下查询订单，点击付款，系统会提示“您的诊察费医保已报销N元，待支付M元请自费支付”3s后跳转支付宝/微信即可进行自费支付；若医保报销后，超过支付时效10分钟，医保报销部分系统自动取消记账，订单进入已失效列表，用户可重新挂号。',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('3dca6e0522384afebd4b1d5ef366a3fe', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:17:54', NULL,
        '0', '初次发卡激活银行功能可在指定银行的全国范围内任意一家银行网点进行激活（如社保卡上的指定银行为中国银行，则可在全国范围内任意一家中国银行激活银行功能）。补卡后激活银行功能需到指定银行的指定地点进行激活。',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('3ef91cdb24f3489da3c881057268805e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:12:38', NULL,
        '0', '不可以。一张社保卡对应一位参保人，因此只能一次邮寄一张社保卡。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('4006470c67f44bf0aa406fc97968457b', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:13:14', NULL,
        '0', '请参照图文：    （一个参保年度内，基本医疗保险统筹基金最高支付限额为15万元，大病保险基金最高支付限额为40万元，合计医疗保险最高支付限额为55万元。）',
        '86651db6da3945d58c5258c75c8ffe88', 'GT', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('40b492390d2b424394869d5c7b092d1d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:15:53', NULL,
        '0',
        '城镇职工医保A：社保卡有两部分功能，有两个密码。医保卡功能去当地定点药店、医院激活，银行卡功能去对应银行激活城乡居民医保。A：城乡居民医保社保卡医保功能激活点击医保大厅-居民社保卡激活；银行卡功能到您卡面上对应的银行激活',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('43fe8bfefc9849c09092b758f8671de2', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:43:36', NULL,
        '0', '您好，我们现在单笔支付最大金额是1000元，个人社保卡支付限额是2000元/天。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('45bf851b543e41ea963c665e98409789', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:12:39',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:33:32', NULL, '0',
        '您好，外地户口参加廊坊城乡居民医保需上传参保人本人居住证或居住登记凭证（医保缴费：点击我的-医保缴费）。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('46672eed17a44ae493bb1ab2dfc31a62', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:03:18', NULL,
        '0', '建议进入信息采集界面查看，审核失败后有红色标注，修改后在提交。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('472b90cce9e84c78b256e35ac0fdde08', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:44:36', NULL,
        '0', '新参保用户需要在缴费界面点击申请新参保，提交新参保材料，审核通过后即可缴费。 （原农合和原城镇统称为城乡居民医保）', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('47ee84a2aa9349e9a4f79ea50c38ea37', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:36:28',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:39:59', NULL, '0',
        '您好，社保卡有原医保卡功能，同时具有银行卡功能，需要自行申办，每人一张（申办流程：点击我的-申领社保卡）社保卡样例如下：', 'fff4f7bef5964e0a8062eda282bd97b3', 'GT',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('4932f1aefc9746849a01b19434d1cdc6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:43:05', NULL,
        '0', '您好，医保扫码购药是廊坊市医疗保险中心发起的，虽然使用您的社保卡的医保个人账户进行付钱，但系统方面是很安全的，请放心使用。', '1', 'T',
        '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('497b43150f234c18828121344fd0c728', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:04:03', NULL,
        '0', '很抱歉给您带来不便，请点击帮助，由客服为您记录处理', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('49a34752957e467c81c359e48caa666e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:34:07', NULL,
        '0', '由于人社局电话咨询量较大，请您耐心拨打（地址：广阳道19号人社局10楼）', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('4afc509de2ed4f268fc9835fddca69d7', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 10:28:34', NULL,
        '0', '社保卡激活时出现此提示需点击帮助，由客服介入为您核实处理此问题', '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('4afea06b899d44b6b9d0dbfd92968933', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:38:19', NULL,
        '0', '您选择退款后，退的钱会自动到您的医保个人账户，是即时到账。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('4b1656128ae9438d8d583000d42e0ec6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:15:10', NULL,
        '0', '审核通过后会进入制卡期，制卡周期在三个月到半年左右，如制卡进度一直未更新，可点击帮助，由客服为您核实处理', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('4ce6b2f8c8654c3d94a5716ec7a9b1cf', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:53:35', NULL,
        '0', '就诊当天可通过我的（个人中心）—我的订单—已付款列表中查询就诊科室、就诊地点、排队号、登记号详情；就诊当天无须打印预约单，可携带社保卡直接前往就诊科室排队等候叫号。', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('4e0af1259a694ec6822c2baca61c1ea4', '04eda90c7940416aa4a65ba33a6d11a9', '2019-02-27 12:07:05',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:46:29', NULL, '0',
        '网上申报阶段： 2019年3月1日——2019年3月31日 医保经办机构审核和公示阶段 ：2019年4月1日——2019年4月30日 医疗救助金发放阶段： 2019年5月1日后',
        '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('4e4659567bb84e17aa537a59ab0bb2cc', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:54:29', NULL,
        '0',
        '社保卡遗失或损坏的，参保人可先发送“GS#（卡号或身份证号）#6位卡密码”至社保卡专用短信号码“10639006”，然后携带本人有效证件到参保地的补卡网点及时办理补卡手续。（如果社保卡金融账户已激活，参保人还须办理银行卡挂失手续，具体办法按银行相关规定执行）',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('4e6127cf09164efc82305be41087b957', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:53:32', NULL,
        '0', '用人单位初次参保，所属参保人员从缴费的次月起享受医疗保险报销待遇；参保单位新增首次参保职工，参保缴费满3个月后享受医疗保险报销待遇（含中断缴费职工）；新参保的灵活就业人员，缴费满6个月后享受医疗保险报销待遇。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('4f685f92e445433290a21ff159e55add', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:09:20', NULL,
        '0', '您好，为更好的提供服务，目前均是通过平台申办，点击我的-申领社保卡提交办卡材料，请您按照提示操作即可。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('4fb9537be1444c1995a4cf0b6a6a32fc', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:48:29', NULL,
        '0',
        '平台市医院、管道局、中医院每天晚上23点30分到凌晨0点30分限制挂号（每日凌晨12点更新未来七天的号源），平台显示的可预约号源数量是医院所有号源数，但是通过平台挂号只能预约医院分配过来的固定号源，如已挂完，虽平台显示有号但是依然无法再通过平台预约，可通过医院窗口或其他预约渠道预约。',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('505e9d9fd5994be89e5a2ab8740468e8', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:56:02', NULL,
        '0',
        '在职职工个人帐户划入基数为本人缴费工资，具体划入比例（含个人缴纳的2%）为：30周岁（含30周岁）以下划入3.2%；30周岁以上至45周岁（含45周岁）划入3.4%；45周岁以上划入3.6%。退休人员以本人上年度养老金为计算基数（最低为省社平工资，最高为省社平工资的300%），按3.8%的比例划入个人帐户。个人账户划入时间与单位缴费时间一致。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('51968d05038d45eea6081d7e97e017d5', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:50:54', NULL,
        '0', '需要您注册登陆并绑定您的社保卡，进入缴费界面后，选择与参保人关系，采用社保卡密码+手机验证码双重验证的方式，这里的手机号码是这个社保卡绑定的登录的手机号码。', '1', 'T',
        '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('525adce9e3eb485d8032d4cfe047ebce', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:42:21', NULL,
        '0', '您好，暂时不支持社保卡部分退款。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('53dd9bbd1c054e5f8b7bd37e9c5fe9de', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:45:42', NULL,
        '0',
        '参保人员需转往统筹区外医疗机构诊治的，转往的医院应为当地非营利性医保定点医疗机构，且为三级甲等以上（含）医疗机构或二级以上（含）专科医院（城乡居民为三级综合以上（含）医疗机构或二级以上（含）专科医院）。参保人员凭参保地有转外资格的定点医疗机构出具的转院手续，到医保经办机构备案后可转院；病情危急的可先行转院，但需在3日内补办相关备案手续（节假日顺延）。统筹区外发生的住院费用由参保人员先行垫付，出院后携相关材料到医保经办机构报销，报销比例比统筹区内职工保险降低5个百分点、城乡居民保险降低10个百分点。 参保人员也可直接到医保经办机构办理转院备案手续后到统筹区外就医，其统筹区外发生的符合规定的住院医疗费用，报销比例比统筹区内职工保险降低15个百分点、城乡居民保险降低20个百分点。 未按规定办理转院手续，统筹地区外住院发生的费用不予报销。 目前廊坊市职工和城乡居民参保人都可以通过“廊坊医保”医保微信公众号网上办理转院手续。办理了转诊转院手续的参保人使用社保卡可在全国联网结算平台上的定点医疗机构直接结算报销。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('541efcbc6ab0433da919032ad60b2c88', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 16:37:13', NULL,
        '0', '医疗救助申请成功后，可在我的—个人中心—我的备案中查询申请记录。', '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('54646b0ba41040b3ac9d9e068407e780', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:50:35', NULL,
        '0', '城乡居民医保为缴一年用一年，不需要补缴。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('54bab8c7684a49b08b072e1dc2400984', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:16:26', NULL,
        '0',
        '城乡居民医保：目前仅可以查询医保信息和缴费信息，如无显示可解绑社保卡后重新绑定尝试。职工医保：解绑社保卡后重新绑定尝试，如没有建议您到您参保地医保经办机构核实您的参保信息，核实无误后再通过廊坊医保平台重新绑定社保卡查询。',
        '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('567727dc5a68461786033ab44f7960ea', '04eda90c7940416aa4a65ba33a6d11a9', '2019-02-27 14:00:29',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 14:20:02', NULL, '0',
        '医疗机构转院：医疗机构转院是由有转院资格医院批准的转院行为，参保人需要上传医疗机构出具的转院表（医院已盖章）的照片。  中心备案转院：中心备案转院是指医院未出具转院手续，个人要求的转院行为。', '1', 'T',
        '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('58736e31223c4d818c9827a2665619a2', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:56:06', NULL,
        '0', '您好，使用廊坊智慧医保平台支付的费用，申请退费成功后，费用将原路返回，社保卡个人账户支付的返还到社保卡个人账户，请到账户明细里查询；支付宝支付的返还到支付宝账户，请到支付宝账户中查询。', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('58bf88f05bb94dc5b10156c299ff2ab0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:13:10', NULL,
        '0', '目前平台填写邮寄地址仅限廊坊地区，建议您咨询邮寄热线是否可以邮寄到异地，电话0316-2630811/2630816。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('58cc8c1692ad48a78800e3df4791fdf0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:59:21', NULL,
        '0', '通过关注廊坊医保微信公众号，点击右下角我的-申领社保卡，按照提示填写申办信息（申领社保卡无户籍及年龄限制）。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('59bd0f3f95304ae2b8b13faa94eaec2f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:47:01', NULL,
        '0',
        '用户在线挂号后，想要退号，可在就诊当日24:00前执行退款，点击我的---个人中心---我的订单---已付款，找到挂号订单之后点击“退款”。线下不支持退号。 （若您已经在线下窗口补打发票，需要去窗口退发票后在执行退款操作）',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('5a4b38fe9a744afda971b02ed7963f96', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:14:55', NULL,
        '0', '社保卡审核周期为15到20个工作日，如已超期可点击帮助，由客服介入处理', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('5bb186e1ac0041baa63b7602545b5a9a', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:10:34', NULL,
        '0', '通过制卡进度查询界面可选择领卡方式。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('5bbfc97ec394457aae515f8fc5189e8d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:49:37', NULL,
        '0',
        '自2017年5月1日起对尿毒症门诊特殊疾病参保人基础透析免费，凡享受尿毒症门诊特殊疾病待遇的参保人（包括城镇职工医疗保险、城乡居民医疗保险），在有效待遇期内如愿意进行免费基础透析可以向透析治疗的定点医疗机构索取和填写申请书，经办机构登记后享受免费基础透析。基础血透付费标准包含血液透析费用、血液监测、透析器、透析管路、普通肝素、生理盐水费用。参保人基础血透次数每月在13次内；需要基础腹透每日不得超过8000毫升、2两个碘伏帽。如在透析治疗中增加血液滤过需要减少基础透析次数。基础透析参保人无需负担费用，基础透析之外的尿毒症费用还按照门诊特殊疾病办法进行管理。参保人员因尿毒症单病种付费管理产生的基础透析费用进入大病保险支付段后，参保职工报销办法不变，城乡参保居民按照大病保险政策支付。在一个参保年度内基础透析费用与门诊特殊疾病、住院医疗费用报销额合并计算，不超过医疗保险基金年度总支付限额且不得超过病种支付限额。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('5cae0b1bde2546db9380d70920a82528', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:11:38', NULL,
        '0', '需要的，邮寄为有偿服务，每单需支付17元快递费。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('5d6e6cd6af60430397c706ac8ce5ddc0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:47:24', NULL,
        '0',
        '特定门诊治疗项目包括白内障手术、肿瘤伽玛刀、肿瘤射频消融手术。参保人员做上述手术治疗的，应由定点医院开具《廊坊市城镇医疗保险特定门诊治疗项目备案表》，然后到医保经办机构办理开通手续，手术当天相关门诊费用纳入医疗保险报销范围，报销办法与住院相同。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('5e7eac2f5be34a5f9631767f48b3db7e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:51:17', NULL,
        '0', '因城乡居民没有个人账户，医保报销后，系统会提示用户继续使用支付宝/微信进行支付自费部分，提示语：“您的诊察费医保已报销N元，待支付M元请自费支付”，3s后跳转至支付宝、微信。', '1',
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        '1.参保单位负责通知、组织本单位符合救助的人员或其亲属在“廊坊医保”微信公众号上点击“医保大厅”--“医疗救助”认真填写医疗救助申请，并拍照上传救助人员的身份证正反面、廊坊银行帐号（廊坊银行存折或廊坊银行卡）照片，也可提供本人社会保障卡上的银行账号； 2.低保和失业人员需同时拍照上传低保证、失业证（失业证仅上传第1、11页）和领取最低生活保障金、失业金等相关费用凭证原件（夫妻一方领取失业金且非救助申请人的需另拍照上传结婚证照片）。未提交材料的，或经审核不符合条件的，不享受相应救助政策； 3.救助人员已故且无法提供本人银行帐号的，可提供直系亲属廊坊银行账号，经参保单位审核后，向所属医保经办机构提出书面申请（属灵活就业人员的，直系亲属可直接向所属医保经办机构提出书面申请）； 4.救助申请经市医保中心审核后，在一定时间内向社会公示； 5.公示结束后，医保经办机构将医疗救助金拨付到救助人员提供的账户中。',
        '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
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        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:49:51', NULL, '0', '请参照一下图文',
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VALUES ('614251318bfd4ecdaef881bd76a9598a', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 10:37:01', NULL,
        '0', '通过廊坊医保公众号点击医保大厅-扶贫专栏-常见问题查询。', '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('62115ec664ff4963aa571d3a140b5b80', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:55:33', NULL,
        '0',
        '家庭医生签约服务暂时只支持城镇职工参保人员签约，城镇职工医疗保险参保人员通过关注“廊坊医保”微信公众号进行社保卡绑定由医保个人账户支出, 金额 30元,仅开通花园楼社区卫生服务中心 1家医院。',
        '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('62ac1f9b921e4a1681b6133930fc4964', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:44:25', NULL,
        '0',
        '如果建档立卡贫困人口需要去外地看病，应首先在当地城乡医保部门进行申请，经同意后凭社会保障卡去外地就医，其基本医疗保险基金支付部分可通过省异地就医平台直接结算。提高待遇部分的报销金额，需要回参保地申请补报销。如果农村建档立卡人员未在参保地医保经办机构办理备案手续，转往统筹区外医保协议医疗机构住院的，合规医疗费用在城乡居民基本医疗保险基金中报销比例为30%，自付部分不享受《实施方案》关于大病保险住院报销、住院医疗救助、重特大疾病住院医疗救助等报销救助政策。所以一定要提前申请办理转院手续后再去外地看病。',
        '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
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VALUES ('6392eb4839c0495fa982fdb1ea4378e8', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:32:11', NULL,
        '0', '需要您携带社保卡与身份证到参保地社保卡服务网点重置密码。（重置密码可以代办，需要携带双方有效证件）', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
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        '0', '在线挂号支付成功后，系统会从医院系统为用户取号，会有几率性特殊情况导致取号失败，此时，系统会给用户注册手机号发送挂号失败及退费通知，所以若用户在支付成功后，一定要留意短信通知，若收到挂号失败信息，需重新挂号。',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('65a151d2485f4e5293dfeee7270d3a31', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:12:55', NULL,
        '0', '不一定，由参保人自愿选择。按参保人提交的社会保障卡申领登记表通讯地址，由邮政EMS负责寄递，寄递采取收件人付费方式，每件17元。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('680740f50db94b03ad5975831e63cbc5', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:56:42', NULL,
        '0', '需要您前往窗口完成支付', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('6928d4bed04a471a97b74ed26ac78d69', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:46:17', NULL,
        '0', '请点击帮助，由客服介入核实，需要您提供缴费成功的截图', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('6a698fdb88fc4d73b423e8f2ce98488e', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-05 17:44:13',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:46:14', NULL, '0', '请问有什么可以帮您？', '1', 'T',
        '6a6ae5bafc164cbf9f0cdbcbbcc6e851');
INSERT INTO `knowledge_qa_answer`
VALUES ('6ad72f945b3e41c997f73941a4c6d403', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:46:22', NULL,
        '0',
        '异地居住人员包括长期驻外人员和异地安置人员，前者是指参保单位派驻外地工作一年以上的在职职工，后者是指因生活需要回户籍所在地长期居住，或投奔户口在外地直系亲属的退休人员。前者须由单位、后者须由单位或个人提前到医保经办机构办理相关手续。 异地居住的参保人患病就医，应到本人选定的医疗机构就医。因病情需要转往非选定医疗机构治疗的，应由所选定的医疗机构中级别最高的医疗机构开具转院证明，并在入院3日内（节假日顺延）向医保经办机构告知。所转医院应为当地非营利性医疗保险定点医疗机构，且为三级甲等以上（含三级甲等）医疗机构或二级以上（含二级）专科医院。 城乡居民保险不设此项。 目前廊坊市职工医疗保险参保人都可以通过“廊坊医保”医保微信公众号网上办理异地安置手续。办理了异地安置手续的参保人使用社保卡可在全国联网结算平台上的定点医疗机构直接结算报销住院费用，门特费用还需回经办机构报销。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('6bc193426d074ac39d063a662165ff3c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:44:42', NULL,
        '0', '目前廊坊医保公众号及廊坊智慧医保APP均可解绑社保卡，登录后点击医保大厅-电子社保卡-注销解绑，即可解绑重新绑定。', '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('6c425fe9dc61429694db1a415d89655c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:02:47', NULL,
        '0', '申办社保卡的审核结果微信通知。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('6caf70d1798c4e67b1ea5e08d7fded9a', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:47:36', NULL,
        '0', '支付成功即缴费成功，可进入缴费界面点击已缴费查询信息。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('6e11f187b72749c89e0d0bfd40eb43f4', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:01:24', NULL,
        '0', '按照身份证背面的有效期到期时间填写。身份证有效期为长期的填写2100-01-01,16周岁以下用户默认长期，正确提交其他资料即可。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('6fac0331e1124d44947fe1a791edf0c7', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:35:39', NULL,
        '0', '建议您不要频繁点击发送验证码。如果还无法获取验证码，您可以更换手机号尝试获取验证', '1', 'T', '0a9bc07215a04837a88a719c30ac2512');
INSERT INTO `knowledge_qa_answer`
VALUES ('733d71cc9fbc49a78a2d2e8f45be8fae', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:54:37', NULL,
        '0', '如果您是正常参保状态，可持社保卡到窗口缴纳现金挂号，可享受报销诊察费的权利。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('73c6b784e8844c1aad03cd919e567ad3', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:46:33', NULL,
        '0', '请点击帮助，由客服介入核实', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('755bc0b730bc462993944dcc14100538', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:18:29',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:44:29', NULL, '0',
        '农村建档立卡贫困人口就医十分便捷，凭社会保障卡（或身份证件）可在本县内所有定点医疗机构和全市范围内所有二级及以上定点医疗机构就医，门诊特殊疾病、住院费用均可即时结算，并实现了医疗救助“一站式”结算，农村建档立卡贫困人口只需支付个人负担部分即可。 详细定点医疗机构情况请扫描“廊坊医保”微信公众号二维码查询。',
        '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('7790092cd0f048ac8279d35009b7923f', '04eda90c7940416aa4a65ba33a6d11a9', '2019-02-27 10:48:19',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:28:44', NULL, '0',
        '1.经民政部门批准在2018参保年度内享受城镇居民最低生活保障待遇，个人自负医疗费用2000元以上的； 2.夫妻双方一方失业并在2018参保年度内享受失业保险待遇，个人自负医疗费用5000元以上的；   3.参保职工在2018参保年度个人自负医疗费用10000元以上者。',
        '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('7a30ef62cc34413fbca97dff3e37ef94', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:42:38', NULL,
        '0', '您好，如果您发现您购买的药品有近效期或者破损等情况，可直接与药店店员沟通并进行退换', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('7a634219457849cab544b329150709d0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 10:35:38', NULL,
        '0', '不愁吃、不愁穿；义务教育、基本医疗、住房安全有保障。农民人均年收入达到2952元的国家现行农村扶贫标准。如果达不到上述内容之一的，可以识别为贫困户。', '1', 'T',
        '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('7b80beaa49b04af2ba7b9a60d425226a', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:33:52', NULL,
        '0',
        '您需要注册廊坊智慧医保账号，登录之后绑定您的社保卡，绑定之后您可以直接在管道局医院和市医院使用，医生开出医嘱之后，您可以在个人中心我的订单里进行支付，支付完成以后只需要按照医生开出的医嘱直接进行诊疗，无需排队缴费。',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('7ba1d6fe293e4327a971500fd6ca86ab', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:10:55', NULL,
        '0', '建议您咨询邮寄热线核实/修改，您之前填写的邮寄地址或更改预留电话，邮寄电话0316-2630811/2630816。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('7dbbad5f243b43d8a4e3c4bd1c58880a', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:50:55', NULL,
        '0',
        '门诊特殊疾病中尿毒症、癌症及恶性血液病、器官移植术后需抗排斥免疫治疗的随时申报、鉴定，其他病种每半年申报、鉴定一次（申报受理时间为每年的4月和9月）。由参保人员提出申请，所在单位统一上报病历材料。门诊特殊疾病人员每3年年检一次，年检时按照要求所做检查、化验项目产生的费用可纳入门诊特殊疾病报销范围。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('7f49f9d449ef4f109af0d57c22e18f71', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:15:25',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:28:16', NULL, '0',
        '新生儿参保在缴纳2019年医保费用时会有提示“是否缴纳2018年医保费用”如想参加可以按照提示缴纳2018年医保费用，如需享受19年医保待遇，还需缴纳2019年医保，如不想缴纳2018年医保费用可以忽略此提示直接缴纳2019年医保费用（新生儿判断规则：按照自然时间6个月内出生，并在2019年1月1号以前出生的新生儿可以缴纳2018年度城乡居民医保）',
        '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('80c6c97cc75c41228b1d1009a0b33cfe', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:34:18', NULL,
        '0', '异地安置的参保人选择1到4家居住地二级及以上有住院资格的医疗保险定点公立医疗机构，作为本人就医的定点医疗机构，确定后一年内不得变更。', '1', 'T',
        '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('83d4222972da45249091e541b139c110', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:49:43', NULL,
        '0', '支付时，需要输入注册手机号验证码，验证码1小时内上限5条，超过上限1小时后再试；24小时内上线10条，超过10条需24小时后再试；', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('846ce35445af495080ad419ecc2465f8', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:39:22', NULL,
        '0', '您好，刷社保卡的优惠政策，具体请咨询您所在的药店。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('87a0964b3de341149aae409275a451a1', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:43:59', NULL,
        '0', '如果您有在廊坊地区参保，需要携带身份证和社保卡到您参保当地社保卡服务网点办理归属地注册。', '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('8951749547c94f02bb198831bf4322d7', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:36:02', NULL,
        '0', '点击我的-制卡进度查询，通过社保卡申领注意事项中点击社保卡激活查询卡面对应银行功能密码。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('8a02486a75cc45e796536f98365e6bb0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:42:53', NULL,
        '0', '您可以关注廊坊医保微信公共账号，在个人中心-账户明细中查看自己的购药支付金额情况，如需购药的详细订单，可至廊坊智慧医保APP首页-账单中进行查询。', '1', 'T',
        '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('8a27cd1ee7c0430683ed791a87a9e572', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:50:01', NULL,
        '0',
        '统筹基金支付住院费用设立起付标准，在职职工一级医院300元，二级医院600元，三级医院 900元，退休人员比在职职工低100元。一个参保年度内二次以上住院的，起付标准在上述基础上依次降低100元。起付标准以下费用由个人负担；起付标准以上的费用，按费用类别设立不同报销比例，具体报销比例如图：    （一个参保年度内，基本医疗保险统筹基金最高支付限额为12万元，大病保险基金最高支付限额为60万元，合计医疗保险最高支付限额为72万元。）',
        '24885f62cd9f4ee1829a0fcfdd7d6455', 'GT', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('8b71cb40d698435ab31581af115e557e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:14:22', NULL,
        '0', '河北省统一制卡，由于目前正在推行全面启用社保卡，已经在加快速度制卡，请您耐心等待！', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('8c9762c4898944c38ceb1413fc1df739', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:36:22', NULL,
        '0',
        '社会保障卡，简称社保卡，是由人力资源和社会保障部统一规划、由各地人力资源和社会保障部门面向社会发放、应用于人力资源和社会保障各项业务领域的多功能智能卡，因其应用范围十分广泛，被人们称为“第二身份证”，医疗保险只是其应用领域之一。社保卡除具备原医保卡所有功能外，随着省内及省际医保联网的推进，还将发挥其省内及跨省结算功能，参保人员在异地协议医疗机构和药店就医购药，可以使用社保卡即时结算医药费用，不必再回原参保地报销。我市社保卡于2015年正式启用，原发放的医保卡将逐步退出历史舞台，被社保卡所取代。',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('8ce9faa265cb4463bf7097af1182a938', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:17:29', NULL,
        '0', '目前社保卡医保功能不能在统筹区域外激活。（首次申办的社保卡银行卡功能可在全国任意一家对应银行激活）', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('8fef1e36440445ea918d4aa41f8e6a81', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:02:26', NULL,
        '0', '资料提交成功后，可以关注“廊坊医保”公众号查询制卡进度，状态为审核中为正常，如果为采集中，请进入申领社保卡界面完善申办社保卡信息。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('902233a12f764ef19cf63dad8aefab33', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 12:00:04', NULL,
        '0', '城乡居民社保卡通过廊坊医保公众号点击医保大厅-居民社保卡激活-点击历史激活记录，可以查询。城镇职工社保卡可以到定点医院或药店咨询。', '1', 'T',
        '92d2ffd983a9434db4ba2bc939aaa917');
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VALUES ('90ac803c7b484aa0a5c78df5b06a1647', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:43:37',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:43:37', NULL, '0', '请参照图文',
        '62e261942e1843c69f6d3677ac7c9bf6', 'GT', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('91343b1a99da496181dcc415116735cb', '04eda90c7940416aa4a65ba33a6d11a9', '2019-02-27 11:59:55',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:46:09', NULL, '0', '请参照图文',
        'adcd6bf24884444ca3a21eebc4d6cf59', 'GT', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('918d5bed532e40e2b934e706def1b6eb', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:13:44', NULL,
        '0', '通过关注廊坊医保微信公众号，点击右下角我的-制卡进度查询，输入姓名和身份证号码查询。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('92cc4a1d330a40a1a7de14a3aa29bee2', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:53:49', NULL,
        '0', '您好，如果社保卡支付密码连续输入错误3次，社保卡密码冻结，30分钟后自动解冻。解冻后可以继续支付订单。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('9331a22953dd48b18428b3db9efa9648', '04eda90c7940416aa4a65ba33a6d11a9', '2019-02-27 13:53:20',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 14:21:24', NULL, '0',
        '1.第一条提出的2000、5000、10000元，为医疗救助起付线，医保经办机构对起付线以上的个人负担部分按比例给予救助； 2.由于救助对象个人原因提供信息不准确，造成救助金无法发放的，由救助对象个人负责； 3.属于一至六级伤残军人或“突出贡献人员”（省级及省级以上劳模等）的，已享受报销政策，不在本次救助范围之内； 4.各参保单位要高度重视救助工作，及时将通知精神传达到每个参保人，并做好组织、审核和上报工作，确保应受救助的参保人享受应有的救助。截至2019年3月31日未申请救助的，视为自动放弃救助权利，不再给予救助。因救助对象所在单位原因造成不能享受救助的，由该单位负责。',
        '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('937c80f711794a6295695ac0262762f7', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:54:45', NULL,
        '0',
        '参保职工办理退休手续后，达到规定缴费年限的，方可享受退休人员医疗保险待遇：①累计缴费年限男满30年、女满25年 （含医疗保险启动前的视同缴费年限）；②实际缴费年限满15年（2017年暂执行11年，以后逐年调整到15年）。③本统筹区实际缴费年限（含廊坊市区及所辖各县实际缴费年限）满5年。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('940ef4daff6a45f8a917a8931c34baf2', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:32:55',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:33:47', NULL, '0', '请您点击医保大厅--异地安置按照步骤操作即可（社保卡需在参保地激活）', '1',
        'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('94fbb18ff4a84c9a8f6b593ca90c0c46', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:44:50', NULL,
        '0', '点击寻医问药-先诊疗后支付，进入后点击右上角的签约，按照步骤操作，签约成功后在使用社保卡挂号就诊（本平台仅支持廊坊市职工医保在线签约）', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('94ffdfa834cf452d9d7d9af1ec498ce1', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:55:23', NULL,
        '0', '参保人员调出本统筹地区的，须在用人单位上报人员减少手续后，携身份证、社保卡（或医保卡）到医保经办机构打印《参保凭证》和《变更信息表》。参保人员个人账户有余额的，须将余额转到本人的廊坊银行账户中。', '1',
        'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('957f0c832d7a4f22ad75535ce278f8b1', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:12:06',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:44:39', NULL, '0',
        '农村建档立卡贫困人口参加城乡居民基本医疗保险，个人缴费部分由财政全额负担，个人不缴费。农村建档立卡贫困人口参保由扶贫部门统一办理，个人无需办理参保手续。', '1', 'T',
        '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('964e36401a564164a7d204649f2bd4d3', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:33:33', NULL,
        '0', '1.“医保大厅”-“转诊转院”平台转诊转院功能目前支持（城镇职工医保和城乡居民医保备案）社保卡需激活；2.危急重症病人可先转外就医，但须在三个工作日内补办手续。',
        '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('97273db0c5384368b7d0525451d2bbb0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:15:23', NULL,
        '0', '请点击帮助，由客服介入为您查询，需提供姓名和身份证号码', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('980d1d75c09e4beaaeae509851477f69', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:31:59',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:43:58', NULL, '0',
        '农村建档立卡贫困人口大病保险没有起付线，发生的合规费用（指住院和门诊特殊疾病费用经基本医疗保险报销后个人自付部分）直接进入大病保险报销。', '1', 'T',
        '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('994be7e5978c4483aea34fd0ed280316', '04eda90c7940416aa4a65ba33a6d11a9', '2019-02-27 10:50:13',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 14:21:49', NULL, '0',
        '按照《廊坊市市本级城镇参保职工医疗救助管理暂行办法》（廊政办〔2002〕18号）文件精神，我局决定对全市范围内参加城镇职工医疗保险、2018参保年度（审核日期在2018年1月1日至2018年12月31日止）经统筹基金报销后个人医疗费用负担过重的参保职工进行医疗救助。',
        '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('99dcd4ddcce3410a9c73a28a7c2666d3', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:30:31',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:30:42', NULL, '0',
        '审核失败可以重新提交信息，但是最终由于银行卡信息提交错误而影响救助金发放的，不享受本次救助。', '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('9ba290b490d84da1b1086960db3815f9', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:57:12', NULL,
        '0', '用户挂号之后签约先诊疗后支付，当次无法使用先诊疗后支付功能。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('9c0ec9a766cf441083d7d4511ff7cd84', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:45:29', NULL,
        '0', '如您有在线下修改过社保卡医保功能的密码，可以通过廊坊医保公众号或下载廊坊智慧医保app，将社保卡解绑之后重新绑定即可；如是正常参保状态未修改过密码，建议您更换网络，一般是网络问题', '1', 'T',
        '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('9c3dd6b6255a4010ade469baf987ffe8', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:00:01', NULL,
        '0', '按照身份证或户口页上身份证号输入，字母大写输入。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('9d8547730d98446a88fe7d1fe506e054', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:52:59', NULL,
        '0', '挂号支付成功后，系统会给用户注册手机号发送短信通知，告知用户挂号成功，同时用户可以在我的/个人中心中查看订单状态。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('9e2104a4d21d4d1d8385c0d8f9ebef57', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:24:19',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:44:12', NULL, '0',
        '农村建档立卡贫困人口待遇很高，享受基本医疗保险、大病保险与医疗救助三重医疗保障待遇，最高报销比例可达99%。', '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('9f3a410de81a4480bb641ac6ffda6db6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:20:36', NULL,
        '0', '请点击帮助，由客服为您核实目前制卡进度', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('9fb7b5c009ae4536800e75ae35a9bce8', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:45:48', NULL,
        '0', '外地户口在廊坊参保 需要身份证或者户口页，居住证或居住登记凭证；本地户口需要身份证或者户口页，第二张户口本首页', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('a08e471fd6774d39a1c5b37583278980', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:55:34', NULL,
        '0', '医保医嘱线上不支持部分退费，需要到窗口退费。自费医嘱可以在线上部分退费。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
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VALUES ('a10cae086b5c4bc094c2e0e2e7c77a55', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:19:57', NULL,
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        '职工社保卡激活时如提示密码错误：医保功能初始密码为123456，如输入后依然提示密码错误，建议您携带身份证和社保卡到社保卡服务网点重置您的密码。如提示没有医保信息：建议您到您参保地医保经办机构核实您的参保信息。城乡居民社保卡：城乡居民医保社保卡医保功能激活点击医保大厅-居民社保卡激活；银行卡功能到您卡面上对应的银行激活',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
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VALUES ('a115cb3c14f54caba7ba3707755f5875', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:50:10', NULL,
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        '1、低收入家庭60岁以上老年人2、低保城乡居民3、重残城乡居民4、低收入家庭未成年人5、特困供养城乡居民6、重点优抚对象7、男60岁女49岁以上失独人员8、县（市、区）政府批准的其他人员9、非重度残疾10、低保大学生11、重度残疾大学生12、低保中小学生13、重度残疾中小学生14、五保供养中小学生',
        '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('a1d53a55b12b442d98f448f4cc4cf1e4', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:31:17',
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        '农村建档立卡贫困人口患有尿毒症、癌症及恶性血液病、血友病、重症精神病、肝硬化、器官移植术后治疗、血管病后遗症（有严重功能障碍）、冠心病、慢性心功能不全、高血压病伴有并发症、糖尿病伴有并发症、慢性肝炎活动期、免疫系统疾病、贫血性疾病、精神障碍、慢性肾脏病、帕金森氏病、癫痫、活动性结核病、小儿脑瘫等疾病，经鉴定符合门诊疾病资格并发放《门诊特殊疾病专用证》的，享受病种范围门诊费用报销待遇。',
        '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('a47591cb4c934e03a11506ad2f797037', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:30:42',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:30:42', NULL, '0',
        '农村建档立卡贫困人口在廊坊市定点医疗机构凭社会保障卡（或身份证件）办理住院手续，花费金额超过起付线以上部分，享受报销待遇。', '1', 'T', '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('a4ced6ed1f7646ec99b4ec84845298d3', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:36:38', NULL,
        '0', '点击我的-个人中心，登录之后点击设置-修改手机号码即可更换新的手机号码', '1', 'T', '0a9bc07215a04837a88a719c30ac2512');
INSERT INTO `knowledge_qa_answer`
VALUES ('a4fca7c2742341fe9ca0b6b5c1d450cd', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:50:34', NULL,
        '0', '请参照图文', 'e6a3bc4f027c4edba6fa19c3d5338b79', 'GT', 'a5f6d6a027534f39aae25f60b40421fe');
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VALUES ('a5c7e855f5df4c5f86ffeb1191543c1e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:48:57', NULL,
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        '异地居住职工发生的门诊特殊疾病费用，由参保人员先行垫付，费用发生后务必在6个月内凭以下有效材料到医保经办机构办理报销手续：①门诊费用发票原件及复印件、与发票相对应的处方、治疗明细、化验检查报告；②门诊特殊疾病证复印件；③本人及代办人身份证复印件；④本人廊坊银行账号。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
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VALUES ('a89cb3297f8145f0b65fd2eb43c48ec1', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:55:52', NULL,
        '0', '您好，因为您的医嘱是在窗口交的费，针对窗口交费在本平台显示的机制是当医生给您开了新的医嘱后，上一次窗口交费的医嘱订单会显示在本平台，所以您不必担心，不影响您正常使用.', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
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VALUES ('a918ac97a05b4219a3bb0c377f6be428', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:48:44', NULL,
        '0', '如缴费渠道没有变化，廊坊医保平台会发通知，请您持续关注！', '1', 'T', '4000ddeb445848c8a75c88579640f427');
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VALUES ('a96008ce4eb947f49d60ea56b74adc4d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 15:22:35', NULL,
        '0', '社保卡的金融账户是用户后期医疗费用报销时的收款账户，请按照社保卡卡面信息认真填写核对。', '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
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VALUES ('a983427fbb274120abbe54ccb30c9d4f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:51:55', NULL,
        '0', '城乡居民在线挂号医保报销后，系统提示用户用微信/支付宝自费支付，若因网络原因、余额不足、未安装支付宝微信等原因导致自费支付失败，相当于此次挂号失败，医保报销部分系统会自动取消记账。', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
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VALUES ('a9876ef273ef4914b881debd7cbe3244', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:56:36', NULL,
        '0', '因为政策有变，现在线上签约不需要您个人再单独缴纳现金，可直接刷社保卡费用', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('aa4ee28ada9d418b9ab40490a16999ef', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:43:19', NULL,
        '0', '建档立卡人员不需要申请，由扶贫部门负责认定成为农村建档立卡贫困人口及时维护到医疗保险信息共享系统中，从次月起开始享受建档立卡贫困人口医疗保险提高待遇。', '1', 'T',
        '577af02a05e44626ac5e99e3bc30e372');
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        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:48:57', NULL, '0', '请参照一下图文',
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VALUES ('ac07c7312a8d4fe8ad5c4fd509f1832a', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:36:54', NULL,
        '0', '您需要关注廊坊医保微信公共账号，注册账号并绑定个人社保卡，之后便可在药店购药时扫店内的二维码即可进行支付。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('ace8d22d642846bcab7365bc843a62e9', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:45:07', NULL,
        '0',
        '参保人员可选择参保地有住院资格的定点医疗机构或全市范围内二级（含二级）以上定点医疗机构住院治疗，并凭社保卡（或医保证、卡）办理住院手续，住院登记手续应在48小时内办理并签订《入院知情同意书》，出院时直接与定点医疗机构结算住院费用，参保人员只须支付个人负担部分。参保人员因病情需要在统筹地区内转院治疗的，仅需在原定点医疗机构结账，到需转往定点医疗机构办理医保住院登记手续即可，转出医院出院日期与转入医院入院日期连续的，起付标准按高级别医院标准计算；日期不连续的，按再次入院计算起付标准。 因意外伤害、生育住院和进行特定门诊项目治疗的，须提前到医保经办机构办理相关备案手续。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
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        '0', '此提示因为您使用同一身份证号线下建了多张就诊卡，导致线上挂号无法关联，需要您前往窗口处理后在执行线上挂号。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('afa47537283e42aaa9b82e94c7b10fec', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:37:59', NULL,
        '0',
        '已经注册账户：请点击右下角我的-个人中心-登录/注册-登录之后会提示您绑定社保卡。按照提示填写信息按照提示填写信息进行绑定 未注册账户：请点击右下角我的-个人中心-登录/注册-按照提示注册账户-注册后登录会提示您绑定社保卡。按照提示填写信息进行绑定',
        '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('b06c8108a1c74a59a265ea5cad52e94e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:39:06', NULL,
        '0', '您好，不支持一个账号绑定多张社保卡。您可以先解绑目前的社保卡后，再绑定新的社保卡', '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('b0af973729b441509a22dced7175ba30', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 14:36:14', NULL,
        '0',
        '如果您使用线上激活渠道且激活成功，廊坊医保会给社保卡的激活账户发送一条激活成功的短信提醒。若因为您上传的证件照片不符合要求或社保卡当前状态异常（不满足激活要求），廊坊医保会给社保卡的激活账户发送一条审核未通过的短信或激活失败的短信，您可以按照短信提示进入历史激活记录页面查看审核未通过的原因或激活失败的原因。',
        '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
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VALUES ('b0cadcdac630455593061852ef1eb7f9', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-11 08:43:13', NULL,
        '0', '您可以点击“医保大厅”里医保待遇里查看。', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('b25d715d4ef74769a0638c0c7b8e88b0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:01:04', NULL,
        '0', '固定电话非必填项，没有可以不填写。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('b33a058bb8cb489d8c36dca09b8e8764', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:26:43', NULL,
        '0', '参保职工需要办理生育备案，生育备案申请流程：“医保大厅”-“生育备案”', '1', 'T',
        '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('b4c5f8687b2c4cd9a160507db8c68acd', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:12:18', NULL,
        '0', '可以的。但是为了保障社保卡的安全性，我们还是建议由参保人本人收取。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('b61d00e4b8fd4f8981c4b5b7476af53d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:45:33', NULL,
        '0', '您可以通过廊坊医保公众号点击右下角我的-医保缴费', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('b76f0e58b3544a46a154cdb3a627dc3c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:47:20', NULL,
        '0', '未缴费时：先修改缴费信息，审核通过后再缴费；缴费后发现信息错误：在征缴结束之后，携带有效证件去当地医保中心办理修改。', '1', 'T',
        '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('bc4b6d49e25e462b938c2e9bdd80ab6c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:38:18', NULL,
        '0', '廊坊市医保参保职工可以查看参保信息，缴费信息，消费信息，账户明细。可以使用医保账户挂号、在线支付门诊费用。城乡居民医保目前可以查询医保信息和缴费信息，使用平台挂号功能在线支付门诊费用。', '1', 'T',
        '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('be128a7f5f2b4cdd8857bf786764f2db', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:11:56', NULL,
        '0', '可拨打邮寄热线查询单号，登录www.11183.com.cn，输入运单号查询快递详情。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('be3556745ef84700a86d4cd6818b930d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:43:36', NULL,
        '0', '不需要额外做什么，只需要遵守城乡医疗保险相关规定，第一时间凭社会保障卡就医，没有社会保障卡的请及时申领，防止待遇不能落实。', '1', 'T',
        '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('be398cb698974852bf1c104439d1498f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:47:00', NULL,
        '0', '咨询村里经办人删减，删减成功后在缴费。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('bec9b8f4f8c6477cba5ab339ccf3250f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:55:02', NULL,
        '0',
        '不足缴费年限的退休人员，可以以在职职工身份继续缴费；也可以一次性补齐不足缴费年限的基本医疗保险费后，享受退休人员待遇。一次性补缴的标准为：以当前年度执行的省社平工资为基数，按9%比例缴纳，补缴后按在职职工比例划入个人账户。未办理退休手续的参保职工，不管缴费年限是否达到规定年限，均按在职职工缴费并享受待遇。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
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        '0', '社保卡审核通过之后制卡期为三个月到半年，请您耐心等待制卡。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('c1b5fa3ad19f46d4a36217d02ce30e71', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:01:51', NULL,
        '0', '16周岁以下默认长期，正确提交其他材料即可。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('c36c2b6e4d16498d91273febba7126b6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:46:45', NULL,
        '0',
        '因意外伤害住院可先在医院登记住院，然后在医院领取《廊坊市参保人员未持卡住院备案表》填写详情后到医保经办机构备案，经医保经办机构核实后属于医保报销范围的，出院时可以凭社保卡（或医保证、卡）直接与定点医疗机构结算住院费用。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('c4768920ddb346799587c4dd8a50cac5', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:32:24', NULL,
        '0', '定点药店：点击医保大厅-定点药店查询；定点医院：请您咨询医院或者咨询参保地医保中心，点击医保大厅-联系电话可查询参保地医保中心地址与电话。', '1', 'T',
        '74c6706203ba42a784a167c44c01dc24');
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VALUES ('c4d21734449a4670a5ce63bebdaf14cd', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:36:00', NULL,
        '0', '需要先注册，绑定上社保卡之后，身份证号、社保卡号才可作为登录账号使用，密码为智慧医保平台的密码，需要用户自行设置。', '1', 'T', '0a9bc07215a04837a88a719c30ac2512');
INSERT INTO `knowledge_qa_answer`
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        '在线申领社保卡的注意事项： 1、个人信息填写正确。为未成年人办理，请在个人信息填写处填写未成年人信息，在监护人信息处填写监护人相关信息。 2、注意上传证件的有效期，过期的证件上传无效。 3、通讯地址必须填写完整，要求精确到门牌号（*省*市*区/县*小区*号楼*单元*门牌号；农村户籍人员居住村有排号的必须填写准确）。 4、个人免冠照片要求白底彩色照片，清晰、完整、无遮挡，大小为2M以内，生活照、大头照、翻拍个人免冠照片均不允许。',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('c50c6cd5e23e406cb3346b5b1f9e73f5', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:53:55', NULL,
        '0',
        '参保人员缴费中断的，恢复参保时，对中断期间的医疗保险费实行自愿补缴原则。其中，补缴中断期间费用的，从恢复参保的次月起享受医疗保险报销待遇（中断时间在3个月以内的，补缴后欠费期间发生的医疗费可以报销）。参保人员选择不补缴中断期间费用的，再次参保时设立3个月待保期，待保期满后方可享受医疗保险报销待遇。缴费中断人员重新参保时，如选择补缴中断期间费用，单位参保人员应主动向参保单位说明，并由参保单位代收补缴的医疗保险费（灵活就业人员办理续保时应向医保经办机构说明）。不管是否补缴，参保人员一经选择不得变更。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('c56120ac30b9446895ef8292906296d1', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:38:37', NULL,
        '0', '请点击帮助，由客服介入处理', '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('c769fe8e5a9548fb8c8de110d39711b3', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:32:55', NULL,
        '0', '我们接到通知原医保卡在18年4月1日之后停用，由于各区县执行情况不同，使用原医保卡以您当地为准，也可咨询参保地医保中心，以医保中心的答复为准！', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('c867b12c05054bbb85c2bfcad2c82062', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:45:10', NULL,
        '0', '2019年城乡居民医保收费统一220每人，不再区分成年人、未成年人和老年人。平台缴纳的城乡居民医保,医保缴费交一年保一年，不需要补缴。', '1', 'T',
        '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('cc80b4b5b0f24618976fb414bacb1695', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 16:06:03', NULL,
        '0',
        '申请应急制卡人员需携带身份证复印件(未成年人提供户口页复印件及监护人身份证复印件)、白底电子版照片(六周岁以下参保人除外)、住院通知书或住院押金条（异地就医人员提供转诊转院审批表），请到参保地的指定网点申请办理（其中安次区指定网点暂不可用，需到廊坊市广阳道19号人社局1003办理；其他社保卡服务网点如明确告知不办理紧急制卡业务，建议您到廊坊人社局办理）',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('d016dfc3903d48a88fa4ddd67a48d3ce', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:48:41', NULL,
        '0',
        '参保人经急救车或急诊留观转住院治疗的，急救车上或急诊留观期间发生的符合基本医疗保险规定的门诊费用，可纳入住院费用报销范围，但日期应与入院日期连续；未住院的，不得纳入住院费用报销范围（但参保人在急救车或急诊抢救期间死亡的除外）。报销时需提供以下材料： ①参保人、经办人身份证复印件； ②出院结算票据原件及复印件； ③急诊病历、诊断证明原件； ④急诊费用票据原件（发票须加盖急诊章）及复印件，与票据相对应的处方、治疗明细、化验检查报告；⑤参保人廊坊银行账号；⑥急救无效死亡的提供死亡证明复印件。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('d0e6c2630e70462ebcd601952e51cf50', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:38:00', NULL,
        '0', '您可以与药店店员协商，退掉部分药品。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('d1e61ad031f749b8a61574eaf32d6ea5', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:30:28', NULL,
        '0', '建议咨询参保地医保中心，点击医保大厅-联系电话可查询参保地医保中心地址与电话。', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('d3f786727bf147e698a183e639f67b30', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:58:50', NULL,
        '0', '您好，检查后需在7天内查看结果，查看后平台可留存六个月，超期无法显示。（暂时不支持查询市医院检验报告）', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('d61af0f3eb2448e59b00e2999b095e8f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-13 10:34:47', NULL,
        '0',
        '可以在“个人中心”-“我的订单”-“已付款”中查看。 挂号且未支付：我的---个人中心---我的订单---待付款，需要10分钟之内完成支付，否则订单时效进入已失效列表 (城乡居民医保社保卡激活后通过平台可预约廊坊市人民医院及广安医院号源（广安医院按医改前标准收费，不享受报销） )',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('d62b6d49d0ff4a088d24272f00590a5f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:39:26', NULL,
        '0', '请点击帮助，由客服介入处理', '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('d6ec87cdcdcc41e9a1ed4000980a1381', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:55:51', NULL,
        '0', '社保卡的医保功能初始密码为“123456”。', '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('d9a24ce11ecc43d6b4980bb90c6e7a9f', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:34:05', NULL,
        '0', '点击我的-个人中心-个人网报查询您的申办记录。', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('da5963b7c0594c50bee32ff4c9c23c39', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:43:55', NULL,
        '0', '不需要，农村建档立卡人员在统筹区内门诊、住院费用，实行“一站式”报销结算，也就是看病时凭社会保障卡可以直接享受到所有的政策，不需要再去申请，非常方便。', '1', 'T',
        '577af02a05e44626ac5e99e3bc30e372');
INSERT INTO `knowledge_qa_answer`
VALUES ('db543c73b6044c4d8b0fd0aa4dc16f43', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:44:54', NULL,
        '0', '目前缴纳的是2019年的医保费用，每人220元，暂未收到截止日期通知，建议您尽快进行缴费。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('dc81d4012b6e49e4b841f24c5030aba2', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:29:38', NULL,
        '0', '具体金融功能如何激活，您以银行工作人员要求为准。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('dc86a5bec9bb4ab091bdd712a1fc2199', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:42:01', NULL,
        '0', '需要医生端开通此功能后用户对带有《问诊》标识的医生可以进行提问，医生收到用户的问诊后，会给回复就医建议', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('dccc0c11f8b14167934853cc943dcf81', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:55:45', NULL,
        '0',
        '职工缴纳的医疗保险费由两部分构成：①基本医疗保险费：用人单位和职工分别按职工上年度工资总额的7%、2%缴纳，其中个人缴费部分由单位代扣代缴。灵活就业人员按单位和个人缴费比例之和缴纳。已满缴费年限的退休人员不缴纳基本医疗保险费。职工上年度工资总额低于“河北省上上年度城镇单位在岗职工平均工资”（简称省社平工资，下同）的，以省社平工资为基数缴费；超过省社平工资300%的，以300%作为缴费基数。灵活就业人员以省社平工资作为缴费基数。②大病保险费：每人每年缴纳120元（含退休人员），由用人单位和参保人员各负担50%，灵活就业人员全部由个人缴纳。其中退休人员个人应缴部分从个人账户中扣除。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('de4049b2fb2248c492fc65c7337caaff', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:52:28', NULL,
        '0', '网上申报时间3月1日-3月31日；4月1日——4月20日，为医保经办机构审核公示阶段；2018年5月1日以后为医疗救助金发放阶段。', '1', 'T',
        'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('deccd63a3d184bc481133f5398a1cea8', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:04:46', NULL,
        '0', '可以自行拍摄，不能翻拍照片，要求白墙，拍摄到肩膀的位置，不要有阴影，五官端正。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('df277fafeb364bc59e94a6378ee9c895', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:48:05', NULL,
        '0',
        '由参保地具有转外资格的定点医院开具《廊坊市城镇医疗保险外检外购备案表》，提前到医保经办机构备案后方可外检外购，所转医院应为当地非营利性医疗保险定点医院，且为三级甲等以上（含三级甲等）综合医院或二级以上（含二级）专科医院（城乡居民为三级综合以上（含）医疗机构或二级以上（含）专科医院）。未办理备案手续的，医疗保险基金不予支付。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('df2ae0b70fe74c68814c503441058859', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:48:22', NULL,
        '0',
        '参保人员因转院、异地居住或异地急诊等在统筹地区以外发生住院费用，由参保人员先行垫付，出院后务必在6个月内凭以下有效材料到医保经办机构办理报销手续：①费用单据原件、费用汇总明细原件、诊断证明原件；②住院病历复印件（病历首页、入院记录、出院记录、手术记录、临时和长期医嘱）；③本人及代办人身份证复印件；④提供本人廊坊银行卡号账号或社保卡银行账号；⑤院前急诊费用报销需提供门（急）诊病历、门（急）诊费用发票原件及复印件、与发票相对应的处方、治疗明细、化验检查报告（普通门诊费用不纳入报销范围）；⑥转诊转院备案表（外检外购备案表或生育备案表）',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('e11231ec9e384e9087bcdcd707f1bf21', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:13:28', NULL,
        '0', '邮寄收到您的社保卡后会与您电话联系，再次核实您的邮寄地址，为您寄送。（不会再次发送短信通知，可拨打邮寄热线查询单号）', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('e363d13e37c341ec9263bd009abde8dd', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:40:16',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:42:07', NULL, '0', '审核失败修改后可以重新提交，请在3月31日前提交，审核期截止至4月5日。',
        '1', 'T', 'e17e6a5f299248efa73b6c405c716697');
INSERT INTO `knowledge_qa_answer`
VALUES ('e4612cd6b97c4ab8968c04081c5eaa11', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:43:53', NULL,
        '0', '支付后如需退款，请联系药店店员，提供社保卡号或订单号由店员进行退款。退款会退至医保个人账户，在个人中心-账户明细中，可查询退款情况。', '1', 'T',
        '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('e5bff47c5c934024a0b8f9e7c23eeec9', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:04:29', NULL,
        '0', '由于您上传证件照片容量过大导致，建议您离远一点拍摄，使用照片裁减功能裁剪多余的部分，再上传即可。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('e7907fd93c694f5ea56d787a8a98637c', '04eda90c7940416aa4a65ba33a6d11a9', '2019-02-27 14:02:25',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 14:20:54', NULL, '0',
        '居民参保：①定点医疗机构转诊：按规定办理了转院手续，并在经办机构备案的参保人，其统筹区外发生的符合规定的住院医疗费用，个人先行自付10%后，起付标准为2500元（从第二次起,每次降低500元,最低降到1000元），支付比例按我市三级医疗机构住院支付比例执行；②经办机构转诊：按规定到参保地医保经办机构办理了域外转院手续的参保人，其统筹区外发生的符合规定的住院医疗费用个人先行自付20%后，起付标准为2500元（从第二次起，每次降低500元，最低降到1000元），支付比例按我市三级医疗机构住院支付比例执行。未办理转诊备案手续的,城乡居民医保基金不予支付。  职工参保：由区内定点医疗机构转院的，报销比例比统筹区内下降5个百分点；由中心备案转院的，报销比例比统筹区内下降15个百分点。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('e864ae4e8a124a8d80572b68e93d651e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:45:56', NULL,
        '0',
        '城乡居民医保激活社保卡并绑定后：点击寻医问药-预约挂号通过廊坊医保公众号预约挂号，自费部分需要使用微信支付；通过廊坊智慧医保APP预约挂号，自费部分需要使用支付宝支付 职工医保绑定社保卡：通过廊坊医保公众号预约挂号医保报销后的自费部分，需使用社保卡支付。（如社保卡医保账户无医保余额，欠保、停保等半封锁状态，微信端需使用微信全额支付挂号费用，APP端使用支付宝全额支付，不享受实时报销待遇）',
        '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('ea974ee331a84afbb271898c0cdbae16', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:43:23', NULL,
        '0', '您好，可能您连锁3次输入密码错误，因此系统锁定了账号，30分钟后会自动解锁，之后就可以正常使用了。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('eb3329149c4e47ca8d6f03d495be7735', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:47:20', NULL,
        '0', '您好，通过智慧医保平台预约挂号，不需要取号，直接拿社保卡到就诊科室等待就诊即可', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('eb997e2d5bc4489996021c700aae7f97', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:56:24', NULL,
        '0', '您好，这种情况可能是医生给您开的是自费医嘱，自费医嘱暂时不能在微信和自助机查询和缴费，您可下载“廊坊智慧医保”App查询并支付。', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('ecefd1b684d748d493443c12fab43eef', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:32:48', NULL,
        '0', '您可以点击医保大厅-联系电话，可查询到地址与电话。', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('f0f23f298c7c47ed89c05f9c5d86a2b0', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:33:19',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:40:05', NULL, '0', '社保卡医保功能的初始密码是123456', '1', 'T',
        '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('f213b8911f974d7b9d19fb7fe7d88b8c', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:15:38', NULL,
        '0', '代领需携带双方身份证，如是未成年孩子可携带户口页。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('f260de111e554668958d80d4921b1de7', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:49:07', NULL,
        '0', '进入医保缴费界面，点击左上角 “新增参保人”，缴费人员家庭中有其他需要新参保的成员可以手动输入新参保人员的姓名和身份证号提交参保材料，审核通过后一起缴费。', '1', 'T',
        '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('f2b61b3e3061450fbf5cba36bd4ca38e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:00:29', NULL,
        '0', '请仔细核实，按照身份证或户口页上身份证号输入。', '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('f37b93c05ad94752a8c87153100906f6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:55:00', NULL,
        '0',
        '从2018年1月1日起，廊坊市医疗保险全面启用社会保障卡（简称社保卡），城镇参保职工和城乡参保居民（简称参保人员）一律凭社保卡看病就医并结算医疗费用，原各级医保经办机构发放的医疗保险卡一律停止使用。而参保人员初次申领的社保卡为未激活状态，必须激活后才能够使用。',
        '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('f461cc3837ad4fac9fa7cced30cef7d0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:49:30', NULL,
        '0', '城镇职工医保：可以在药店激活使用 城乡居民医保：因没有个人账户，无法在药店使用。', '1', 'T', '4000ddeb445848c8a75c88579640f427');
INSERT INTO `knowledge_qa_answer`
VALUES ('f4e2a8e21020496b8f4a2ff4a1f20f15', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:31:56', NULL,
        '0', '省内社保卡：您可以携带身份证和社保卡到参保地社保卡服务网点办理归属地注册。归属地变更24小时之后再激活；省外社保卡：由于数据跨省无法获取，社保卡不能办理变更，如果您已经在廊坊参保，建议您直接申办河北的社保卡。',
        '1', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('f6ee282009364310bbb43aa62bd141e6', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:44:16', NULL,
        '0', '可直接点是绑定即可。', '1', 'T', '534131793eb84138919e2594ccd3b9cb');
INSERT INTO `knowledge_qa_answer`
VALUES ('f7e2e94278f548eb94536fd8d5da5e3d', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:51:47', NULL,
        '0', '请参照图文', '940e9938c6de4facbecc9af3b3efbd1b', 'GT', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('f8d7045b812c4765be396d6721287771', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:47:39', NULL,
        '0', '建议您去自助机和人工窗口尝试一下。', '1', 'T', '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('f93aab94674441d2b88e77d0dec228b0', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:37:10', NULL,
        '0', '您可以购买药店的医保报销药品。', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('f9df835bde94425f97962f817618a501', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 10:33:11', NULL,
        '0', '您可以点击“医保大厅”里医保政策查看。', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('fcd57911d1604856afc08c94c024ddec', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 13:54:23', NULL,
        '0',
        '退休人员不缴纳基本医疗保险费（但需缴纳大病保险费），其个人账户划入比例、住院医疗待遇水平均高于在职职工。参保人员办理退休手续后，用人单位或灵活就业人员应及时持退休审批表到医保经办机构办理身份变更手续，经审核已满缴费年限的退休人员，从上报退休手续的次月起，享受退休人员医疗保险待遇。因未及时上报退休手续造成损失的，由参保单位或灵活就业人员个人负责。',
        '1', 'T', 'a5f6d6a027534f39aae25f60b40421fe');
INSERT INTO `knowledge_qa_answer`
VALUES ('fcf146a5caa24962bf4e1a51be5601ef', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:37:50', NULL,
        '0', '我们暂时不支持微信或者支付宝付钱', '1', 'T', '85524dfba220460293d241fb81e3ce8b');
INSERT INTO `knowledge_qa_answer`
VALUES ('fd654bd9785e4bf2b1a732776ce9c955', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 11:02:08', NULL,
        '0', '通讯地址的填写要求精确到门牌号24字以内（*省*市*区/县*小区*号楼*单元*门牌号；农村户籍人员居住村有排号的必须填写准确）两个数字算一个字，两个字符算一个字。', '1', 'T',
        '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('fdcc6ad00097455b9f231fe69952965e', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 15:38:38', NULL,
        '0', '由于初期的线上激活申请量较大，医保会尽快审核您的申请，预计时间为1-3天。', '1', 'T', '92d2ffd983a9434db4ba2bc939aaa917');
INSERT INTO `knowledge_qa_answer`
VALUES ('fe1875e68bd0414ab42772f7de2c0940', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:01:09',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-09 15:01:09', NULL, '0',
        '您好，预约挂号时需输入社保卡医保功能密码，城乡居民参保用户请输入社保卡初始密码（123456）；城镇职工参保用户请输入药店买药密码，支付时密码输入有误超过3次会冻结三十分钟，解冻后可再次尝试。', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');
INSERT INTO `knowledge_qa_answer`
VALUES ('ff518e3e03cf46aea0aecbaba0eb7f06', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:57:37', NULL,
        '0', '报送单号您需要咨询参保地医保中心，点击医保大厅-联系电话可查询参保地医保中心地址与电话。', '1', 'T', '74c6706203ba42a784a167c44c01dc24');
INSERT INTO `knowledge_qa_answer`
VALUES ('ff8fd6b9baa54297af60da09adc8536c', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-05 15:15:24',
        '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 14:13:27', NULL, '0',
        '社保卡有效期为十年，卡面均有显示到期年限（社保卡银行卡功能是否会注销以银行答复为准）', '', 'T', '3df6646d125046688af1073ecac60ce6');
INSERT INTO `knowledge_qa_answer`
VALUES ('ff9be85c5d9a490abf6d2a7f48f2a7ac', NULL, NULL, '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-06 09:56:58', NULL,
        '0', '解约路径：微信端寻医问药---先诊疗后支付----右上角解约按钮APP  首页/个人中心---先诊疗后支付----右上角解约按钮', '1', 'T',
        '40deba70e9354b30aadb414697f48b0d');

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        '0', '职工医疗保险费缴纳标准是多少', 'dccc0c11f8b14167934853cc943dcf81');
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        '0', '在平台激活社保卡时银行卡信息填错了，怎么办', '090e42bfa01b4a75baf1ed237694f36c');
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VALUES ('010f1676affd445b80e6f1d520b240a2', '04eda90c7940416aa4a65ba33a6d11a9', '2019-03-08 09:30:31',
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SET FOREIGN_KEY_CHECKS = 1;